Excellent service at all levels from day 1. Extremely kind, patient, helpful, friendly, and wonderful people working here from the front desk to housekeeping. Special mention to the amazing ladies on the front desk: Ms. Dzung, Ms. Sa, Ms. Thuy and Ms. Kim. They were all incredible (Sa was so sweet) and so dedicated and willing to help having a positive experience in the hotel and in this lovely town, that it was really impressive. They are ready for any questions and provided excellence in anything needed to make your stay above and beyond any expectations. The location of the property is very convenient and the price really competitive and affordable. I would give them 10 ⭐️ stars over 5 ⭐️. Totally recommended. They also have an amazing spa and massage service that was wonderful. All very clean and comfortable.

Excellent service at all levels from day 1. Extremely kind, patient, helpful, friendly, and wonderful people working here from the front desk to housekeeping. Special mention to the amazing ladies on the front desk: Ms. Dzung, Ms. Sa, Ms. Thuy and Ms. Kim. They were all incredible (Sa was so sweet) and so dedicated and willing to help having a positive experience in the hotel and in this lovely town, that it was really impressive. They are ready for any questions and provided excellence in anything needed to make your stay above and beyond any expectations. The location of the property is very convenient and the price really competitive and affordable. I would give them 10 ⭐️ stars over 5 ⭐️. Totally recommended. They also have an amazing spa and massage service that was wonderful. All very clean and comfortable.

room clean staff imazing

room clean staff imazing

Overall, it was a very nice experience. Need to replace their bicycles with new ones or keep them better maintained. Staffs were attentive, but a welcoming smile and friendly demeanor were missing.

Overall, it was a very nice experience. Need to replace their bicycles with new ones or keep them better maintained. Staffs were attentive, but a welcoming smile and friendly demeanor were missing.

Great smaller boutique hotel. Very nice staff. Fantastic breakfast with delicious coffee.

Great smaller boutique hotel. Very nice staff. Fantastic breakfast with delicious coffee.

Lovely hotel with helpful staff.. Breakfast was plentiful and delicious

Lovely hotel with helpful staff.. Breakfast was plentiful and delicious

Our room got upgraded when we checked in which was a great bonus. Room was spacious, air conditioning worked well which was necessary as it had been very hot in Hoi An when we visited. Staff were generally nice and welcoming. Location of hotel was a bit far from Ancient Town (1km) so it was not as convenient. The hotel does offer free bikes which we tried on the first day but felt the bikes were a bit wobbly and the weather was really hot to do so. It could just get a bit tricky sharing the road with lots of other motorcycles and cars. Walking was a bit far as well. I suspect that if you visit during the cooler times of the year, this would not be an issue. However, we used Grab services during our stay which were super convenient and took 5-10 minutes to get to Ancient Town and was super cheap (~22k VND one way). Also some nice and cheap cafes/restaurants nearby which were handy if we didn't feel like going to Ancient Town for a meal. Breakfast buffet was good. The rooms had a fridge and they provided beer, soft drinks and water there but we didn't realise that these weren't free. Although they provided free bottled water each day.

Our room got upgraded when we checked in which was a great bonus. Room was spacious, air conditioning worked well which was necessary as it had been very hot in Hoi An when we visited. Staff were generally nice and welcoming. Location of hotel was a bit far from Ancient Town (1km) so it was not as convenient. The hotel does offer free bikes which we tried on the first day but felt the bikes were a bit wobbly and the weather was really hot to do so. It could just get a bit tricky sharing the road with lots of other motorcycles and cars. Walking was a bit far as well. I suspect that if you visit during the cooler times of the year, this would not be an issue. However, we used Grab services during our stay which were super convenient and took 5-10 minutes to get to Ancient Town and was super cheap (~22k VND one way). Also some nice and cheap cafes/restaurants nearby which were handy if we didn't feel like going to Ancient Town for a meal. Breakfast buffet was good. The rooms had a fridge and they provided beer, soft drinks and water there but we didn't realise that these weren't free. Although they provided free bottled water each day.

Check in was efficient. Front desk staff were friendly & helpful. Our triple room was spacious. Bathroom was huge! Room was cool with both the aircon and ceiling fan. Bed was too soft for my comfort tho’. Breakfast served was fabulous with lots of choices. Bicycles, that were rather well taken care of, were provided free of charge. Old town is abt 15mins Walk. A very good spa place, White Orchids Spa, is just around the corner (3 mins walk). Very happy with our stay at Golden Holidays.

Check in was efficient. Front desk staff were friendly & helpful. Our triple room was spacious. Bathroom was huge! Room was cool with both the aircon and ceiling fan. Bed was too soft for my comfort tho’. Breakfast served was fabulous with lots of choices. Bicycles, that were rather well taken care of, were provided free of charge. Old town is abt 15mins Walk. A very good spa place, White Orchids Spa, is just around the corner (3 mins walk). Very happy with our stay at Golden Holidays.

Great hospitality & services. Really enjoy the breakfast a lot .A small boutique but have everything we need .

Great hospitality & services. Really enjoy the breakfast a lot .A small boutique but have everything we need .

Classy and good value for money. A 25 minute walk to the old town beside the river.

Classy and good value for money. A 25 minute walk to the old town beside the river.

The staff is so friendly and truly wants you to have a great experience! Second time staying here and I absolutely love the proximity to Ancient town and how friendly the staff is.

The staff is so friendly and truly wants you to have a great experience! Second time staying here and I absolutely love the proximity to Ancient town and how friendly the staff is.

Great to stay just a few minutes walk from the busy old quarter. Also nice to have a decent size pool to cool off in.

Great to stay just a few minutes walk from the busy old quarter. Also nice to have a decent size pool to cool off in.

very nice design hotel. Just a bit far away from the Hoi An old town. which is 15 minutes walk

very nice design hotel. Just a bit far away from the Hoi An old town. which is 15 minutes walk

Friendly and helpful staffs, nice breakfast buffets

Very attentive staffs especially Mr. Manh. He is helpful & pay attention to our needs, how to get to the old town, etc.

Brand new hotel, friendly staff and big spaceous comfortable rooms

Brand new hotel, friendly staff and big spaceous comfortable rooms

We love Hoi An. Normally we stay at another quality hotel but this time, we came here. And we are very very happy that we did. It probably does not hurt that we have some personal experience with several of this place's senior people. Having said that, we noticed with approval that we were not granted any special status and that all the guests enjoyed the exact same personal experience. Plans are already underway for a longer stay in the not too distant future. We know that we will not be disappointed.

Will be more than happy to tell you all about it when it is finished. We are still there and will be there (as your booking service no doubt knows, or at least should know) for another couple of days.

Will be more than happy to tell you all about it when it is finished. We are still there and will be there (as your booking service no doubt knows, or at least should know) for another couple of days.

Had great time great hotel about 1 km from old town quarter and riverside witch was a pleasant evening walk for shopping and street eats