I stayed three days in total. Excellent services, very comfortable, certain things need updating, but all good in general

I stayed three days in total. Excellent services, very comfortable, certain things need updating, but all good in general

The rooms are comfortable, clean, an excellent air conditioning system, the service is very good and friendly and the hotel is located a few meres away from Al Wahda mall.

Friendly staffs, comfortable stay, restaurant is nice, decent foods. Im happy with my choice to pick this hotel. I don't have any dislike about it. I'd come again!

Friendly staffs, comfortable stay, restaurant is nice, decent foods. Im happy with my choice to pick this hotel. I don't have any dislike about it. I'd come again!

Always stay here, very friendly staff.

Always stay here, very friendly staff.

Good location in city, walk to mall

Good location in city, walk to mall

Very nice stay. Service was extremely polite and kind. I will, for sure, come back here.

Very nice stay. Service was extremely polite and kind. I will, for sure, come back here.

I had reserved a room in a non-smoking area, when I arrived at the hotel they informed me that they only had a smoking area available, then I had to go down to the reception 3 times because the keys did not work, then the room had a very bad smell in general not just cigarettes.

I had reserved a room in a non-smoking area, when I arrived at the hotel they informed me that they only had a smoking area available, then I had to go down to the reception 3 times because the keys did not work, then the room had a very bad smell in general not just cigarettes.

excellent breakfast, friendly staff specially the person who guided me for parking

excellent breakfast, friendly staff specially the person who guided me for parking

It was a really good experience. Friendly staff and really helpful. they even helped me out by printing my airplane tickets, weighted my luggage and recommended a faster & cheaper way to the airport

It was a really good experience. Friendly staff and really helpful. they even helped me out by printing my airplane tickets, weighted my luggage and recommended a faster & cheaper way to the airport

Really clean and great service. Good food!

Really clean and great service. Good food!

The property is well situated in the hearth of Abu Dhabi. Everything thing i want is just a walking distance away. The staff are very friendly and i would love to come back if i will need to be.

The property is well situated in the hearth of Abu Dhabi. Everything thing i want is just a walking distance away. The staff are very friendly and i would love to come back if i will need to be.

Quite good

Quite good

Clean hotel, staff were unprofessional - female: Lebna especially. An evacuation had occured in the building and everyone evacuated the hotel but the staff knew NOTHING ABOUT IT- it was in the middle of the night with a very old lady had to walk down 8 flights of stairs - UNACCEPTABLE. Once the whole hotel were outside after walking down the stairs , there was no staff to be seen at all - I went in again due to everyones confusion to ask if it was safe to go back in the hotel - the manager and the staff had no idea what was going on the manager said he had no idea about the evacuation. If this was a real fire the safety measures would he a massive fail!! Also the restaurant in the hotel charges double for breakfast and a different price at reception - they did not inform us at check in. Unacceptable again. When challenging Lebna at Reception it just felt like she was talking over me and did not solve the problem.

Clean hotel, staff were unprofessional - female: Lebna especially. An evacuation had occured in the building and everyone evacuated the hotel but the staff knew NOTHING ABOUT IT- it was in the middle of the night with a very old lady had to walk down 8 flights of stairs - UNACCEPTABLE. Once the whole hotel were outside after walking down the stairs , there was no staff to be seen at all - I went in again due to everyones confusion to ask if it was safe to go back in the hotel - the manager and the staff had no idea what was going on the manager said he had no idea about the evacuation. If this was a real fire the safety measures would he a massive fail!! Also the restaurant in the hotel charges double for breakfast and a different price at reception - they did not inform us at check in. Unacceptable again. When challenging Lebna at Reception it just felt like she was talking over me and did not solve the problem.

Excellent customer support

Excellent customer support

The staff were very helpful and friendly by creating a home like feeling. The location is perfect at the heart of Abu Dhabi.

The staff were very helpful and friendly by creating a home like feeling. The location is perfect at the heart of Abu Dhabi.

Lovely hotel with an amazingly nice and helpful staff! Everything you need is an easy walk but I stayed in due to a thunderstorm and had a great meal here at the hotel.

Lovely hotel with an amazingly nice and helpful staff! Everything you need is an easy walk but I stayed in due to a thunderstorm and had a great meal here at the hotel.

It was amazing. I liked the hotel and breakfast very much