Everything was i considered ok. No hot water in bathroom sink and dirt behind door in shower toilet area. Everything else was very nice.

This is a cheap hotel, which is fine as that is what I was looking for. Just wish the owner was a bit more friendly as I was basically treated with contempt at check-in. A deposit of $50 was required at check in. I’m not sure what it was for as there was nothing in the room that could be damaged. The room freaked of Ozium to cover the smell of cigarettes. Sparse would be an understatement. In closing, a little customer kindness would offset the room conditions but don’t expect it.

The lady at check in is rude, the room was not clean at all. We found out that there was a shooting the day before we felt incredibly unsafe.

The lady at check in is rude, the room was not clean at all. We found out that there was a shooting the day before we felt incredibly unsafe.

Office closes at 11pm and there is no one available after that. If you show up later they will either leave your key under the mat for you or you are out of luck.

Office closes at 11pm and there is no one available after that. If you show up later they will either leave your key under the mat for you or you are out of luck.

As soon as you open the door to a non smoking room, you smell smoke. The walls were filthy. The bathroom was not clean. Urine drops on walls. Bath tub was not clean. I did bath or shower. No hot water, just luke warm. There was some hair that was cut under my mattress when i looked. I kicked it on the floor. I had to pay a $50 deposit when i arrived. Not sure why if my room was paid with my card. Burnt holes on bed covers. I left the room at 6am in the morning. Yuck!!!!!

As soon as you open the door to a non smoking room, you smell smoke. The walls were filthy. The bathroom was not clean. Urine drops on walls. Bath tub was not clean. I did bath or shower. No hot water, just luke warm. There was some hair that was cut under my mattress when i looked. I kicked it on the floor. I had to pay a $50 deposit when i arrived. Not sure why if my room was paid with my card. Burnt holes on bed covers. I left the room at 6am in the morning. Yuck!!!!!

I have stayed in many many hotels across America, usually while traveling coast to coast, or staying one night away from home for a special event. This was probably the most clean and pleasant places I've ever stayed. Staff was warm and courteous. Room was spacious and clean. Absolutely no complaints. If you are looking for basic, affordable accommodations in Rogers, this is the place to stay. We will be back!

I have stayed in many many hotels across America, usually while traveling coast to coast, or staying one night away from home for a special event. This was probably the most clean and pleasant places I've ever stayed. Staff was warm and courteous. Room was spacious and clean. Absolutely no complaints. If you are looking for basic, affordable accommodations in Rogers, this is the place to stay. We will be back!

There were flies in the room and I could smell cigarettes smoke.

There were flies in the room and I could smell cigarettes smoke.

I was on a trip. I'm sure I booked a "non-smoking" room, however I had a room that smelled like cigarettes, the entire environment and even the sheets on the bed. It was terrible. PAID TOO MUCH FOR TERRIBLE SERVICE. Estaba de viaje por un dia, estoy segura que reserve habitacion "no fumadores", sin embargo la habitacion que me asignaron apestaba a cigarro, parecia un bar de mala muerte, apestaban hasta las sabanas. Terrible. PAGUE UN PRECIO EXCESIVO PARA TAN MAL SERVICIO.

I was on a trip. I'm sure I booked a "non-smoking" room, however I had a room that smelled like cigarettes, the entire environment and even the sheets on the bed. It was terrible. PAID TOO MUCH FOR TERRIBLE SERVICE. Estaba de viaje por un dia, estoy segura que reserve habitacion "no fumadores", sin embargo la habitacion que me asignaron apestaba a cigarro, parecia un bar de mala muerte, apestaban hasta las sabanas. Terrible. PAGUE UN PRECIO EXCESIVO PARA TAN MAL SERVICIO.

I had paid for 2 nights but unfortunately there was a tornado that occurred which causer a power outage so I had to check out early and wouldn’t be able to stay the 2nd night. I asked them if I could get a refund for the night I wouldn’t be staying and they said yes and wrote it down on their book. They gave me their business card to contact them about the refund. 1 week later I had reached out by calling them and emailing them. Their phone line isn’t even connected and they didn’t reply back to my email. I assumed they would refund it as soon as they got their power back but they never did and now I just have to suffer the loss. Please do better

I had paid for 2 nights but unfortunately there was a tornado that occurred which causer a power outage so I had to check out early and wouldn’t be able to stay the 2nd night. I asked them if I could get a refund for the night I wouldn’t be staying and they said yes and wrote it down on their book. They gave me their business card to contact them about the refund. 1 week later I had reached out by calling them and emailing them. Their phone line isn’t even connected and they didn’t reply back to my email. I assumed they would refund it as soon as they got their power back but they never did and now I just have to suffer the loss. Please do better

The water in the sink had to be turned on by pushing button. It only stayed on for a brief second and went back off

The water in the sink had to be turned on by pushing button. It only stayed on for a brief second and went back off

The front desk was closed before i arrived, so i had to sleep in my rental car !!

The front desk was closed before i arrived, so i had to sleep in my rental car !!

When we checked in our prepaid room I WAS TOLD that we were given a smoking room and I had ordered a non smoking room. Because of that mix-up I was told that it would be a $7.00 additional charge. Later when we got to the room I was told that the bathroom light switch did not work. The only was to make it work was to keep pressing the on switch. How was I supposed to take a shower and press the on switch at the same time?? Then the water faucet at the sink would only give 2 oz. of water before it shut off. Not practical for sure.....

When we checked in our prepaid room I WAS TOLD that we were given a smoking room and I had ordered a non smoking room. Because of that mix-up I was told that it would be a $7.00 additional charge. Later when we got to the room I was told that the bathroom light switch did not work. The only was to make it work was to keep pressing the on switch. How was I supposed to take a shower and press the on switch at the same time?? Then the water faucet at the sink would only give 2 oz. of water before it shut off. Not practical for sure.....

Bathroom light switch turned off after 30 seconds, no matter which position. Walls are thin, can hear next door neighbor loud conversations/ tv. Area around hotel noisy. Construction around area made finding hotel entrance difficult.

Bathroom light switch turned off after 30 seconds, no matter which position. Walls are thin, can hear next door neighbor loud conversations/ tv. Area around hotel noisy. Construction around area made finding hotel entrance difficult.

10 appliances out of 2 only receptacles in room. Heater wouldn’t keep room warm. No body there after 9:00 am to return deposit. Expedia didnt tell me there would be a deposit. Won’t stay again and don’t plan to use Expedia again.

10 appliances out of 2 only receptacles in room. Heater wouldn’t keep room warm. No body there after 9:00 am to return deposit. Expedia didnt tell me there would be a deposit. Won’t stay again and don’t plan to use Expedia again.

You get what you pay for.

You get what you pay for.

First, let me address the room. The bed was ok but the bathroom floor was dirty. The sink was on a timed faucet! You pushed it down and had about 4 seconds to wash your hands etc. There was also a timer on the bathroom light. The deal breaker was when the manager found out about my friend’s medical service dog. We were vendors at a crafts show at the Fayetteville Fair Grounds. We came in around 8p (exhausted) the second night. I went to the office to get an extra pillow. The manager was a bit hostile accusing me of having a dog in the room. I explained that she was a medical alert dog for diabetes. My friend (the owner of the dog) came in to tell me her room key didn’t work. The manager said he had deactivated our keys! We were locked out of our room! When we tried to explain the ADA law regarding service animals, all he would say was he had to charge a $150 fee that might or might not be refunded. Hotels are not allowed to treat service dogs as if they are pets. He became very agitated and threatened to call the police. We told him that was fine. We both felt that because we were women, he treated us disrespectfully as if the ADA law (which she pulled up on her phone) was incorrect.) I was finally able to get a room key, went to the room and called Expedia. It took a little while but Expedia took care of us!! They were great, found us another room in a nicer hotel and paid the difference!! This was a stressful and upsetting situation. Thank you Expedia!

First, let me address the room. The bed was ok but the bathroom floor was dirty. The sink was on a timed faucet! You pushed it down and had about 4 seconds to wash your hands etc. There was also a timer on the bathroom light. The deal breaker was when the manager found out about my friend’s medical service dog. We were vendors at a crafts show at the Fayetteville Fair Grounds. We came in around 8p (exhausted) the second night. I went to the office to get an extra pillow. The manager was a bit hostile accusing me of having a dog in the room. I explained that she was a medical alert dog for diabetes. My friend (the owner of the dog) came in to tell me her room key didn’t work. The manager said he had deactivated our keys! We were locked out of our room! When we tried to explain the ADA law regarding service animals, all he would say was he had to charge a $150 fee that might or might not be refunded. Hotels are not allowed to treat service dogs as if they are pets. He became very agitated and threatened to call the police. We told him that was fine. We both felt that because we were women, he treated us disrespectfully as if the ADA law (which she pulled up on her phone) was incorrect.) I was finally able to get a room key, went to the room and called Expedia. It took a little while but Expedia took care of us!! They were great, found us another room in a nicer hotel and paid the difference!! This was a stressful and upsetting situation. Thank you Expedia!

Building has been remodeled. Nice and clean room. We had a circuit breaker flip and manager responded immediately. Was very nice and asked us how we liked the place and if there was anything he could improve on. Will definitely stay again.

Building has been remodeled. Nice and clean room. We had a circuit breaker flip and manager responded immediately. Was very nice and asked us how we liked the place and if there was anything he could improve on. Will definitely stay again.