good service and room very suitable. Maybe additional charge should be inform in case we use agoda to search this hotel. But its okay, just add rm2 only if we use Agoda.

good service and room very suitable. Maybe additional charge should be inform in case we use agoda to search this hotel. But its okay, just add rm2 only if we use Agoda.

Smell of smoke in the room is terrible Need to have soap at least Sheets were dirty

Smell of smoke in the room is terrible Need to have soap at least Sheets were dirty

Near to Shopping centre and market.

Near to Shopping centre and market.

so far everything is ok

so far everything is ok

Nothing was unique...the room.quite smelly when i came in the room...staff should check the room first before give the room to guest...

Nothing was unique...the room.quite smelly when i came in the room...staff should check the room first before give the room to guest...

Room quite smelly and noisy...don't know from where the sound comes from..i guess maybe the paip..can't sleep well because of the noise..the pillow also smelly...like didn't change the pillow case...quite dissapointed this time..

Room quite smelly and noisy...don't know from where the sound comes from..i guess maybe the paip..can't sleep well because of the noise..the pillow also smelly...like didn't change the pillow case...quite dissapointed this time..

Room is comfortable & nice except no window.

A good hotel for a short stay for business. Cons... didn't provide toothbrush and toothpaste.

A good hotel for a short stay for business. Cons... didn't provide toothbrush and toothpaste.

My toilet door had a hole that looked as if a hammer smashed on it. Was disappointed that there were no toothbrush provided, no toilet roll holder too.

My toilet door had a hole that looked as if a hammer smashed on it. Was disappointed that there were no toothbrush provided, no toilet roll holder too.

Very budget/basic Hotel with the low price you paying for. It does not provide any toothpaste, slipper, shaving kit like most of the hotel would provide. Hotel location is good. Bus stop with 200meters walking distance with many bus services to many parts of Penang. Direct bus service from Penang airport at only RM 1.40, very good for tourist with light luggage. Food outlets/shopping malls within walking distance. Giant Hypermarket just across the road. Sound-proofing among the rooms is bad and can hear many noises outside. Hotel Reception Service need to be improved.

Very budget/basic Hotel with the low price you paying for. It does not provide any toothpaste, slipper, shaving kit like most of the hotel would provide. Hotel location is good. Bus stop with 200meters walking distance with many bus services to many parts of Penang. Direct bus service from Penang airport at only RM 1.40, very good for tourist with light luggage. Food outlets/shopping malls within walking distance. Giant Hypermarket just across the road. Sound-proofing among the rooms is bad and can hear many noises outside. Hotel Reception Service need to be improved.

Friendly and good staffs

Friendly and good staffs

Location is superb, near eateries, hypermarket, mosque. Cannot complain much. Wifi a bit slow.

Location is superb, near eateries, hypermarket, mosque. Cannot complain much. Wifi a bit slow.

Not bad, above average. Alright for the price we paid.

Not bad, above average. Alright for the price we paid.

Budget stay but comfortable room. A bit tight for 2 person.. still able to sleep well.

Budget stay but comfortable room. A bit tight for 2 person.. still able to sleep well.

Made the reservation for the wrong day and showed up a day late. They were able to accommodate us but not in the same room type which is ok since the mistake was mine. I forgot that not all hotels are non-smoking. Elevator smelled of smoke and Durian as did the room. Bath was nice and newly renovated.

Made the reservation for the wrong day and showed up a day late. They were able to accommodate us but not in the same room type which is ok since the mistake was mine. I forgot that not all hotels are non-smoking. Elevator smelled of smoke and Durian as did the room. Bath was nice and newly renovated.

If you stay for more than a night, make sure you update your access card at the receptionist otherwise you will end up angry not being able to access your room. The water heater is so unpredictable. Hope they will repair it soon.

If you stay for more than a night, make sure you update your access card at the receptionist otherwise you will end up angry not being able to access your room. The water heater is so unpredictable. Hope they will repair it soon.

Pleasant, cinvenient, comfy and good value for money