IT IS NOT GOOD

IT IS NOT GOOD

Awful experience in this hotel. As soon as we arrived to our room from the airport, we wanted to take a hot shower and noticed that the shower head was broken so we asked to move to another room. After relocating to the other room, the bed was dirty (there was pubic hair on the sheets...) and yellow steins everywhere. We walked down to the reception and told them about it.. they say that we couldn't move to another room, and that there was nothing they could do (are you kidding me?). So after a few minutes, they figured that they could go and change the sheets for us and they did. I called hotels.com support and shared about this awful experience and they gave me a credit. I don't recommend this hotel at all.

Awful experience in this hotel. As soon as we arrived to our room from the airport, we wanted to take a hot shower and noticed that the shower head was broken so we asked to move to another room. After relocating to the other room, the bed was dirty (there was pubic hair on the sheets...) and yellow steins everywhere. We walked down to the reception and told them about it.. they say that we couldn't move to another room, and that there was nothing they could do (are you kidding me?). So after a few minutes, they figured that they could go and change the sheets for us and they did. I called hotels.com support and shared about this awful experience and they gave me a credit. I don't recommend this hotel at all.

It's very near to the mall- The Starling. We stay here for a midnight movie Avengers: End Game. Good for short stay.. The Family Mart also around the corner. The room is quite comfortable. Affordable price. The staff is very nice especially the guy..he really want to settle our booking via Expedia.

It's very near to the mall- The Starling. We stay here for a midnight movie Avengers: End Game. Good for short stay.. The Family Mart also around the corner. The room is quite comfortable. Affordable price. The staff is very nice especially the guy..he really want to settle our booking via Expedia.

No lift ! The room light are very dark ~

No lift ! The room light are very dark ~

No lift access, not many channel on TV, no power point beside the bed, table is too small, toilet/bath too narrow, breakfast nothing much. Just enjoyable is the area have many food store around. Not suitable for elderly to stay.

No lift access, not many channel on TV, no power point beside the bed, table is too small, toilet/bath too narrow, breakfast nothing much. Just enjoyable is the area have many food store around. Not suitable for elderly to stay.

Good location

Good location

the hotel is located nicely near thw highway, and near the hotel, there are lots of food

the hotel is located nicely near thw highway, and near the hotel, there are lots of food

The price is considered as cheap! The staff are friendly. The room is clean and comfortable. I love the fact that simple breakfast is being provided to the guests. But, the video quality of the television could be better and sometimes when I requested for a new towel, it mostly has a black stain on it. I'm kinda sad that there's a problem with the wi-fi as well. Overall, I love Moment Hotel. If I'm coming to visit 1utama area once again, I will definitely put this hotel as my first choice.

The price is considered as cheap! The staff are friendly. The room is clean and comfortable. I love the fact that simple breakfast is being provided to the guests. But, the video quality of the television could be better and sometimes when I requested for a new towel, it mostly has a black stain on it. I'm kinda sad that there's a problem with the wi-fi as well. Overall, I love Moment Hotel. If I'm coming to visit 1utama area once again, I will definitely put this hotel as my first choice.

Housekeeping cleanliness can be further improved. When we checked in, noticed there were leftover hairs dropped in washroom which was not cleared. As for the in room aircond, in the middle of the night (wee hours in the morning), the air was not cold, it was merely blowing air and at some point was stuffy. Settings was set as cool before sleeping. Parking in the area was a challenge especially during dinner time.

Housekeeping cleanliness can be further improved. When we checked in, noticed there were leftover hairs dropped in washroom which was not cleared. As for the in room aircond, in the middle of the night (wee hours in the morning), the air was not cold, it was merely blowing air and at some point was stuffy. Settings was set as cool before sleeping. Parking in the area was a challenge especially during dinner time.

Room is little bit small and the breakfast options too simple and less. But overall is ok with reasonable price and nice location to look for malls and restaurant.

Room is little bit small and the breakfast options too simple and less. But overall is ok with reasonable price and nice location to look for malls and restaurant.

THE toilets are really old and not cleaned well

THE toilets are really old and not cleaned well

Disgusting hotel terrible I never see the hotel which are so very dirty and smelly

Disgusting hotel terrible I never see the hotel which are so very dirty and smelly