The hotel is located in the CBD which makes it very easy to access good shopping, food, and coffee. The room itself was comfortable and clean. In some places it is looking a bit tired and worn and could do with a refurbishment, especially the bathroom. Parking is available on site but costs 30 NZD a night, which seems a bit expensive since it's for paying guests. Despite some of these observations, we would stay here again. The staff were very helpful and made us feel at home.

Great building and location. Easy to get to shops bars, coffee shops and close to the river.

Great building and location. Easy to get to shops bars, coffee shops and close to the river.

Very difficult to be able to reach due to the one way streets . It is a wonderful central location

Very difficult to be able to reach due to the one way streets . It is a wonderful central location

Advertised a heated indoor swimming pool when in fact there is none . They provided a key to use the pool in a fitness club across the main road.

Advertised a heated indoor swimming pool when in fact there is none . They provided a key to use the pool in a fitness club across the main road.

Great staff and location. The only issue was that parking was a bit overpriced.

Great staff and location. The only issue was that parking was a bit overpriced.

Very comfortable, quiet and handy to the central city.

Very comfortable, quiet and handy to the central city.

Check in was clunky, arrived after 9 pm (flight delayed) and had to wait in the cold for 15 minutes to access the building, even though we had called prior to 9 pm and advised the time we would arrive. Night bell did not operate so had to call back to raise a response at the door. Night manager was not very friendly when he did arrive, didn't acknowledge our wait time or apologise for taking so long. Apart from the initial experience we were impressed with the quality and cleanliness of the room, good showers and heating so it was unfortunate our initial experience was negative.

Check in was clunky, arrived after 9 pm (flight delayed) and had to wait in the cold for 15 minutes to access the building, even though we had called prior to 9 pm and advised the time we would arrive. Night bell did not operate so had to call back to raise a response at the door. Night manager was not very friendly when he did arrive, didn't acknowledge our wait time or apologise for taking so long. Apart from the initial experience we were impressed with the quality and cleanliness of the room, good showers and heating so it was unfortunate our initial experience was negative.

We liked everything except the night manager (male) who checked us in on our first night who was quite rude to all of our party. The gorgeous lady on front desk the next day made up for him, thank you.

We liked everything except the night manager (male) who checked us in on our first night who was quite rude to all of our party. The gorgeous lady on front desk the next day made up for him, thank you.

What a great hotel. Perfect location, great offerings and amenities for their guests. Very comfortable and good friendly staff. I really enjoyed my stay.

What a great hotel. Perfect location, great offerings and amenities for their guests. Very comfortable and good friendly staff. I really enjoyed my stay.

Very quaint boutique property!

Very quaint boutique property!

I was able to relax in this very quiet and calm hotel. It is located in the center of Christchurch, so it is very convenient. I think it is especially convenient for those who are attending meetings at the Convention Center.

I was able to relax in this very quiet and calm hotel. It is located in the center of Christchurch, so it is very convenient. I think it is especially convenient for those who are attending meetings at the Convention Center.

Great hotel, friendly staff, awesome location, very central and close to eateries.

Will definitely be back, great spot and facilities

Will definitely be back, great spot and facilities

Clean, friendly safe and close to amenities

Clean, friendly safe and close to amenities

The room was very clean and stylish, a little dated in places and only a jug nothing else however I did book a lower priced room so that may be why. It is a quaint hotel. Apart from being so close to New Regent Street, there is also the option to use the gym and indoor pool at The Heritage across the road which was an added luxury.

The room was very clean and stylish, a little dated in places and only a jug nothing else however I did book a lower priced room so that may be why. It is a quaint hotel. Apart from being so close to New Regent Street, there is also the option to use the gym and indoor pool at The Heritage across the road which was an added luxury.

Rooms are neat, clean and smartly decorated. Also: a cafetierre/plunger and good, real coffee in the room! Desk team were fantastic... I needed a set of docs printed, at 7am and it was no problem! (sort of saved my bacon...) Great location, nice rooms, lovely and quiet and temperature as cool/warm as you want.

Rooms are neat, clean and smartly decorated. Also: a cafetierre/plunger and good, real coffee in the room! Desk team were fantastic... I needed a set of docs printed, at 7am and it was no problem! (sort of saved my bacon...) Great location, nice rooms, lovely and quiet and temperature as cool/warm as you want.

Superb location, can walk everywhere. Gym a bonus and very positive and helpful staff. Will return!

Superb location, can walk everywhere. Gym a bonus and very positive and helpful staff. Will return!