Elite staff members

Elite staff members

Nice small hotel. Within walking distance to shops, galleries, museums and restaurants in Tlaquepaque. Staff was very friendly and attentive.

Nice small hotel. Within walking distance to shops, galleries, museums and restaurants in Tlaquepaque. Staff was very friendly and attentive.

Very clean and all the employees were very friendly, they helped me at all times.

Very clean and all the employees were very friendly, they helped me at all times.

A very nice property.

A very nice property.

Small, well appointed hotel. Clean and stylish. Staff are friendly. Breakfast is very good.

Small, well appointed hotel. Clean and stylish. Staff are friendly. Breakfast is very good.

Location and staff👏😀🙏

Location and staff👏😀🙏

Great welcoming staff! Great, clean, modern, and well-kept hotel. Perfect location to Tlaquepaque Centro. Fernanda was great in reception!

Great welcoming staff! Great, clean, modern, and well-kept hotel. Perfect location to Tlaquepaque Centro. Fernanda was great in reception!

It’s right next to the promenade, super cute and clean hotel. Super affordable food and drinks. Only thing that was a downer is the pool is 5ft deep all one level. It should have a shallow end… and the sound does echo throughout, a bird and staff cleaning the pool area did wake us every morning, so that’s not ideal. But I didn’t see another property with this proximity that looked this nice. I’d still stay here again. If the doors and sliding doors could be sound proofed it would be perfect. They keep the bathroom window high up open, so you have to close the bathroom door to keep your room cold, but I didn’t mind it.

It’s right next to the promenade, super cute and clean hotel. Super affordable food and drinks. Only thing that was a downer is the pool is 5ft deep all one level. It should have a shallow end… and the sound does echo throughout, a bird and staff cleaning the pool area did wake us every morning, so that’s not ideal. But I didn’t see another property with this proximity that looked this nice. I’d still stay here again. If the doors and sliding doors could be sound proofed it would be perfect. They keep the bathroom window high up open, so you have to close the bathroom door to keep your room cold, but I didn’t mind it.

Amazing location, very clean, people are very kind. I will definitely recommend to my friends!

Amazing location, very clean, people are very kind. I will definitely recommend to my friends!

We enjoyed this property! Such a cute small boutique hotel. Walking distance from the excitement of Tlaquepaque! Staff was incredible. Front desk staff was so attentive and hospitable. Carlos the bartender went above and beyond for us. He had such a great personality the hotel is lucky to have him in the team!

We enjoyed this property! Such a cute small boutique hotel. Walking distance from the excitement of Tlaquepaque! Staff was incredible. Front desk staff was so attentive and hospitable. Carlos the bartender went above and beyond for us. He had such a great personality the hotel is lucky to have him in the team!

Would absolutely recommend this hotel, staff is amazing and so so respectful!! This hotel is also very clean!!

Would absolutely recommend this hotel, staff is amazing and so so respectful!! This hotel is also very clean!!

Everyone was nice, great customer service,rooms were clean!! Jovane, the bar tender was a great guy my son love talking to him. I will definitely recommend this hotel to anyone!!

Everyone was nice, great customer service,rooms were clean!! Jovane, the bar tender was a great guy my son love talking to him. I will definitely recommend this hotel to anyone!!

We booked two nights and were disturbed on both nights by noise in the pool courtyard and downstairs bar. The pool has stated rules that it closes at 9 pm, but these rules were not observed by guests nor hotel staff. No one in a management position was on duty at night, just someone at the front desk and a bartender, both unwilling to enforce the rules. On the second evening I requested to speak with a manager and was connected via phone with Erica who informed me that she could not control certain guests from using the pool after hours and creating excessive noise. Well, at least she was honest. I requested and received a full cash refund of our booking upon departure. The sad part is that this is a lovely facility in a great location close to the Tlaquepaque entertainment area which we’ve enjoyed visiting before. Unfortunately, it sounds as if the hotel owner is not supporting staff with the resources they need, such as security. This is definitely a “one and done”.

We booked two nights and were disturbed on both nights by noise in the pool courtyard and downstairs bar. The pool has stated rules that it closes at 9 pm, but these rules were not observed by guests nor hotel staff. No one in a management position was on duty at night, just someone at the front desk and a bartender, both unwilling to enforce the rules. On the second evening I requested to speak with a manager and was connected via phone with Erica who informed me that she could not control certain guests from using the pool after hours and creating excessive noise. Well, at least she was honest. I requested and received a full cash refund of our booking upon departure. The sad part is that this is a lovely facility in a great location close to the Tlaquepaque entertainment area which we’ve enjoyed visiting before. Unfortunately, it sounds as if the hotel owner is not supporting staff with the resources they need, such as security. This is definitely a “one and done”.

Beautiful place to stay

Beautiful place to stay

This was our 4th time staying at this Hotel. Every time we stay here the staff is always very nice and very helpful. the hotel is always spotless. they take very good care of the facility. it has become our go to place to stay in Guadalajara.

We picked this hotel for the pool and the pool was out of service the whole time. Construction next door very noisy. Not American beer at the bar. Horrible experience

We picked this hotel for the pool and the pool was out of service the whole time. Construction next door very noisy. Not American beer at the bar. Horrible experience

Definitely a place to stay at ! Staff super friendly, clean place and Walking distance to Tlaquepaque walk board . Safe pace to stay at . DEFINITELY will be coming back .