The hotel was very comfortable with lovely friendly staff. Didn't have a chance to try the pool. Hotel was centrally located and room service was excellent and very reasonably priced. Breakfast was a huge buffet to cater for all tastes.

The hotel was very comfortable with lovely friendly staff. Didn't have a chance to try the pool. Hotel was centrally located and room service was excellent and very reasonably priced. Breakfast was a huge buffet to cater for all tastes.

Hotel with basic amenities. Located next to KPK, Indonesia anti-corruption agency. Not near to eateries and shopping. Breakfast spread is acceptable and they make sure there is daily change of menu.

Hotel with basic amenities. Located next to KPK, Indonesia anti-corruption agency. Not near to eateries and shopping. Breakfast spread is acceptable and they make sure there is daily change of menu.

bit old furnishing but overall okay

bit old furnishing but overall okay

The overall employee service rating is bad. Among them, the restaurant service is the worst. The meat quality of the tenderloin steak is also the worst. My question, asking why the stake is like this, was surprised to the staff who answered the stake of this hotel originally.

The overall employee service rating is bad. Among them, the restaurant service is the worst. The meat quality of the tenderloin steak is also the worst. My question, asking why the stake is like this, was surprised to the staff who answered the stake of this hotel originally.

There were almost zero people who could understand any English, making it very hard to order room service or handle a simple request. The pool was closed. Breakfast food was mostly lukewarm. Internet was horrible in the room and hotel - it would not stay connected for very long and the signal was extremely weak.

There were almost zero people who could understand any English, making it very hard to order room service or handle a simple request. The pool was closed. Breakfast food was mostly lukewarm. Internet was horrible in the room and hotel - it would not stay connected for very long and the signal was extremely weak.

Very convenient and good location and good hotel for the price.

Very convenient and good location and good hotel for the price.

nice place. BUT, watch out about room-service for drinks. 120 euros for a bottle of gin? We (stupidly) paid 20 euros for 2 rum-colas. It's a bit of a con, really.

nice place. BUT, watch out about room-service for drinks. 120 euros for a bottle of gin? We (stupidly) paid 20 euros for 2 rum-colas. It's a bit of a con, really.

Comfortable stay in general

Comfortable stay in general

Very disappointing with the hotel, 2 things i want to highlight. 1) There is something wrong with the pipe/shower head and when you first start to let the water run, there is always a stale smell coming out from it. 2) This point really disappoint me. Stay for 2 nights. On the first night, i requested 1 ice bucket and 2 wine glasses, the staff delivered to my room within 15 mins and i was charged 15,000 rupiah ( normally for other hotels, i was not charged and i think since the staff make an effort to bring to my room, i don't really mind to pay them including tips). On the second night, i request the same ( 1 ice bucket and 2 wine glass), the staff came 15 mins with ice bucket, 2 set of cutlery and the bill. Well i told them i order ice bucket and 2 wine glass not culteries so i took the ice bucket and paid the bill. 15 mins later, the staff came back with 2 wine glass and NEW BILL !. He informed me that there is no wine glass and they have to loan from the restaurant therefore need to charge me again. I told him off that YOU did not pass me the bucket and 2 wine glass at the same time and i need to pay for your "mistake". I was so dispointed and does not want to make a fuss over it and therefore pay again!! Paid up and wait for my change, guess what happened, it took them 30-45 mins to get the change back. I am so so disapointed with this hotel and i urge fellow travellers staying in the hotel in futures make sure they get every single thing right then settle the BILL!!

Very disappointing with the hotel, 2 things i want to highlight. 1) There is something wrong with the pipe/shower head and when you first start to let the water run, there is always a stale smell coming out from it. 2) This point really disappoint me. Stay for 2 nights. On the first night, i requested 1 ice bucket and 2 wine glasses, the staff delivered to my room within 15 mins and i was charged 15,000 rupiah ( normally for other hotels, i was not charged and i think since the staff make an effort to bring to my room, i don't really mind to pay them including tips). On the second night, i request the same ( 1 ice bucket and 2 wine glass), the staff came 15 mins with ice bucket, 2 set of cutlery and the bill. Well i told them i order ice bucket and 2 wine glass not culteries so i took the ice bucket and paid the bill. 15 mins later, the staff came back with 2 wine glass and NEW BILL !. He informed me that there is no wine glass and they have to loan from the restaurant therefore need to charge me again. I told him off that YOU did not pass me the bucket and 2 wine glass at the same time and i need to pay for your "mistake". I was so dispointed and does not want to make a fuss over it and therefore pay again!! Paid up and wait for my change, guess what happened, it took them 30-45 mins to get the change back. I am so so disapointed with this hotel and i urge fellow travellers staying in the hotel in futures make sure they get every single thing right then settle the BILL!!

Shower drainage blocked water flooded dirt surface up and stints. Internet often drop link. Food shortages slow to replenish.

Shower drainage blocked water flooded dirt surface up and stints. Internet often drop link. Food shortages slow to replenish.

Overall is pretty good. friendly staffs, good location but need to be cleaner

Overall is pretty good. friendly staffs, good location but need to be cleaner

It is a new Hotel but the water out of the shower smells like it is already 100 years old. The breakfast and dinner buffets operate on a first come or leave hungry basis. No irons are available in the Hotel. I do not recommend this Hotel.

It is a new Hotel but the water out of the shower smells like it is already 100 years old. The breakfast and dinner buffets operate on a first come or leave hungry basis. No irons are available in the Hotel. I do not recommend this Hotel.

As always very friendly staff

As always very friendly staff

The evening buffet had a limited choice and kept running out. No irons in the rooms. Water in the shower smelled. Wardrobe doors didn't slide. Room was clean. I wouldn't stay here again.

The evening buffet had a limited choice and kept running out. No irons in the rooms. Water in the shower smelled. Wardrobe doors didn't slide. Room was clean. I wouldn't stay here again.

Staff was very helpful and very nice. Any thing asked of them was complied with. Nice old town hotel with clean, spacious rooms. Breakfast was free with stay and was very good.

Staff was very helpful and very nice. Any thing asked of them was complied with. Nice old town hotel with clean, spacious rooms. Breakfast was free with stay and was very good.