A bit anonymous hotel. Not worth the cost you can find more cozy, personal hotels with a better atmosphere to a cheaper price in Basel. No free water in the room. A nespresso machine was available, though.

Hotel location was near several places of interest. Staff was very kind and had great information about places nearby. I would stay there again.

Hotel location was near several places of interest. Staff was very kind and had great information about places nearby. I would stay there again.

Location

Excellent hotel in a great location. Complimentary Basel card, which allowed me to ride public transit for free and gave significant discounts on most museums.

Stayed here for a conference at the Messe. Check-in was very efficient. Jasminka was really knowledgeable and helpful throughout the stay. She explained the travel routes, trams, buses all in detail. Answered all the questions that we had. The other male receptionist was also really helpful asking about our stay. The room was clean and really quiet. Very roomy and bathroom equipped with all the essential toiletries. Hotel just 1 min from the Bus to the Basel SBB main train station. Highly suggest to have a day trip to Colmar, Lucerne, and the Outlet Mall in Germany border. Highly recommended. A short walk down the steps will be the Toy Museum and the main tram station to the city and river. 10 min walk to the old town and main shopping areas.

Very nice staff

The staff of the hotel were very friendly and helpful. The location was perfect. We could walk easily to the Marketplatz, restaurants, and even a free concert! I would highly recommend!

The staff of the hotel were very friendly and helpful. The location was perfect. We could walk easily to the Marketplatz, restaurants, and even a free concert! I would highly recommend!

Very nice staff

The staff was excellent and the toom was beautiful! Very clean

Excellent service from staff. Room spacious, modern and clean. Small outdoor courtyard was lovely to sit in

Nothing unique. Average breakfast room was clean and nice. Staff was kind and very helphull. Only issue was eith the AC was not working good enough. Room was not cold and at night even worked less. The roo. Was very warm during the night.

Excellent service from staff. Room spacious, modern and clean. Small outdoor courtyard was lovely to sit in

Nothing unique. Average breakfast room was clean and nice. Staff was kind and very helphull. Only issue was eith the AC was not working good enough. Room was not cold and at night even worked less. The roo. Was very warm during the night.

Clean, fresh looking property in Basel. Nice sized room, especially by European standards. Very nice fitness facility. We did not upgrade to breakfast so cannot comment on food, but plenty of good places to eat in walking distance. Close to tram stop and Basel SBB train station (10-15 minute walk). 15 minutes to city hall/Rhine river by foot. Close to museums as well.

Clean, fresh looking property in Basel. Nice sized room, especially by European standards. Very nice fitness facility. We did not upgrade to breakfast so cannot comment on food, but plenty of good places to eat in walking distance. Close to tram stop and Basel SBB train station (10-15 minute walk). 15 minutes to city hall/Rhine river by foot. Close to museums as well.

Light switches were impossible to figure out.

Light switches were impossible to figure out.

We loved our stay at the Passage Hotel. The hotel and rooms were modern, neat and clean. Staff were all very helpful and friendly and able to assist with local information. The area was easy walking to dining, shopping and entertainment. Beautiful place.

We loved our stay at the Passage Hotel. The hotel and rooms were modern, neat and clean. Staff were all very helpful and friendly and able to assist with local information. The area was easy walking to dining, shopping and entertainment. Beautiful place.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back to Basel for a longer visit in the future.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back to Basel for a longer visit in the future.

Every single staff we met over our 3 day stay have been very friendly, the management definitely hired a good team. The room is reasonable.

Every single staff we met over our 3 day stay have been very friendly, the management definitely hired a good team. The room is reasonable.

Very nice and modern hotel. Good location in Basel for a few days of city life. Great facilities, gym and sauna to be used for free.

Very nice and modern hotel. Good location in Basel for a few days of city life. Great facilities, gym and sauna to be used for free.

Clean, good amenities, pet friendly, central location

Clean, good amenities, pet friendly, central location

Nice place to stay! Convenient to public transport and old town

Nice place to stay! Convenient to public transport and old town

Great hotel, near old town. Parking garage nearby. Great breakfast.