Very nice hotel, option to use a kayak on the small beach. Food was good, room was very clean. Town/shops is about a 30 min walk away. Our room was on the top floor and there is no lift so request a low floor if you don’t want to carry suitcases up stairs!

Very nice hotel, option to use a kayak on the small beach. Food was good, room was very clean. Town/shops is about a 30 min walk away. Our room was on the top floor and there is no lift so request a low floor if you don’t want to carry suitcases up stairs!

Great hotel especially for families and those wanting to option to be able to store their own food and drinks as it has a small kitchen. Beds are comfortable and bedding is lovely. Pull out sofa for child was quite hard but did the trick. Food at the restaurant was good (we recommend the steak!) Before we went we researched that tipping was not standard however we had a few uncomfortable exchanges with bar staff expecting a tip (we're happy to tip for great service however service at times at the bar was not amazing. There was one man in particular who working at he bar who was so lovely! We went to another hotel after and there was absolutely no expectation to tip and they even retuned change after we said not to worry about it.Beach/pool towels are scarce so i would recommend to bring your own if you can fit in your luggage. The comments about the hotel being on a cliff are valid but buggies are available and also the walk up/down isn't too bad. Also there is a small convenience store very close and a longer walk to a large supermarket (Which is amazing) and a bit further along is the markets. Overall a great hotel and would recommend and I would stay again.

Great hotel especially for families and those wanting to option to be able to store their own food and drinks as it has a small kitchen. Beds are comfortable and bedding is lovely. Pull out sofa for child was quite hard but did the trick. Food at the restaurant was good (we recommend the steak!) Before we went we researched that tipping was not standard however we had a few uncomfortable exchanges with bar staff expecting a tip (we're happy to tip for great service however service at times at the bar was not amazing. There was one man in particular who working at he bar who was so lovely! We went to another hotel after and there was absolutely no expectation to tip and they even retuned change after we said not to worry about it.Beach/pool towels are scarce so i would recommend to bring your own if you can fit in your luggage. The comments about the hotel being on a cliff are valid but buggies are available and also the walk up/down isn't too bad. Also there is a small convenience store very close and a longer walk to a large supermarket (Which is amazing) and a bit further along is the markets. Overall a great hotel and would recommend and I would stay again.

Overpriced - Much better options around - Front Desk don’t listen to instructions

Overpriced - Much better options around - Front Desk don’t listen to instructions

Nice facility

Nice facility

I have nothing to say as everything was wonderful, the staff are absolutely amazing. The only issue we found was the TV remote was hard to use and the resort had issues ytv reception. Would return on any other trips to Pt Vila

I have nothing to say as everything was wonderful, the staff are absolutely amazing. The only issue we found was the TV remote was hard to use and the resort had issues ytv reception. Would return on any other trips to Pt Vila

The view from the lagoon suite was spectacular. Staff super friendly and helpful. Was disappointed that milk for tea and coffee was not replenished. The lift had internal hand rails that needed repair. The restaurant food was well presented and tasty.Would definately recommend friends to stay at the Ramada.

The view from the lagoon suite was spectacular. Staff super friendly and helpful. Was disappointed that milk for tea and coffee was not replenished. The lift had internal hand rails that needed repair. The restaurant food was well presented and tasty.Would definately recommend friends to stay at the Ramada.

Friendly staff, great location on the lagoon. Great advice at the concierge with activities and transportation options.

Friendly staff, great location on the lagoon. Great advice at the concierge with activities and transportation options.

Very clean and fresh. The most modern hotel I have ever stayed in, in Vanuatu.

Very clean and fresh. The most modern hotel I have ever stayed in, in Vanuatu.

I would not recommend, we were given a room next to a permanent star who had children that were loud and thumping, clearly left alone whilst the staff was working, I knew it was someone permanent as there were potted plants on their balcony. The room was ok, water stains on ceiling were acceptable considering they had a cyclone. No lift to the room only stairs that had no lighting (dangerous when we had to leave early morning carrying our luggage down 3 flights of wet stairs whilst it was drizzling. It was not the $300/night lagoon view we were expecting. Staff at dinner were utterly non existent, we got our main and they never came back, we ordered the lobster with butter lemon caper sauce and crispy potatoes which was actually a small overcooked lobster with some butter, a slice of lime on a bed of fries… it was definitely not worth the cost! I will not be returning and would not recommend to anyone.

I would not recommend, we were given a room next to a permanent star who had children that were loud and thumping, clearly left alone whilst the staff was working, I knew it was someone permanent as there were potted plants on their balcony. The room was ok, water stains on ceiling were acceptable considering they had a cyclone. No lift to the room only stairs that had no lighting (dangerous when we had to leave early morning carrying our luggage down 3 flights of wet stairs whilst it was drizzling. It was not the $300/night lagoon view we were expecting. Staff at dinner were utterly non existent, we got our main and they never came back, we ordered the lobster with butter lemon caper sauce and crispy potatoes which was actually a small overcooked lobster with some butter, a slice of lime on a bed of fries… it was definitely not worth the cost! I will not be returning and would not recommend to anyone.

Great room, lovely swimming pool

Great room, lovely swimming pool

We loved our stay at the Ramada Resort. The room was excellent - great space and excellent facilities. Ben the manager was friendly, interested in us and engaging. This extended also to the staff who were friendly, efficient land inclusive. Big shout out to Bob the pool attendant who was so good. As a gay couple we felt respected and included which was great. Overall the quality of amenities and service offered by the Ramada is way above some of the other quality we experienced on Vanuatu. Well done

We loved our stay at the Ramada Resort. The room was excellent - great space and excellent facilities. Ben the manager was friendly, interested in us and engaging. This extended also to the staff who were friendly, efficient land inclusive. Big shout out to Bob the pool attendant who was so good. As a gay couple we felt respected and included which was great. Overall the quality of amenities and service offered by the Ramada is way above some of the other quality we experienced on Vanuatu. Well done

Great for family holidays. Breakfast is a little bit same same everyday. But facilities are great

Good location, staff were incredibly friendly and looked after us well

The rooms and housekeeping were good, but lift was not working. We were not able to use the beach and very bad and poor breakfast. All these issues have spoiled our holidays and it was very misleading advertising by Hotel.com. You MUST check the conditions of the hotel and advice the guests regarding limitations very important facilities.

The rooms and housekeeping were good, but lift was not working. We were not able to use the beach and very bad and poor breakfast. All these issues have spoiled our holidays and it was very misleading advertising by Hotel.com. You MUST check the conditions of the hotel and advice the guests regarding limitations very important facilities.

Very poorly managed

The size of the junior suite was a lovely surprise. Really roomy and comfortable, having a kitchenette was very handy and the bed was amazingly comfortable. Our water stopped working for an hour just before check-out, right when we were hoping to shower and freshen up before our international flight, and we needed maintenance to come out and get our TV going. I expected a few more ‘expensive resort inclusions’ such as complimentary bottles of water and more towels. An online menu for the Sportsbar would also be good. The room service menu wasn’t very inspiring.

The size of the junior suite was a lovely surprise. Really roomy and comfortable, having a kitchenette was very handy and the bed was amazingly comfortable. Our water stopped working for an hour just before check-out, right when we were hoping to shower and freshen up before our international flight, and we needed maintenance to come out and get our TV going. I expected a few more ‘expensive resort inclusions’ such as complimentary bottles of water and more towels. An online menu for the Sportsbar would also be good. The room service menu wasn’t very inspiring.

While it looks good on paper (and honestly it is not a bad place to stay), many details make me think it certainly doesn't deserve its 4-star ranking.

While it looks good on paper (and honestly it is not a bad place to stay), many details make me think it certainly doesn't deserve its 4-star ranking.

Really pleased that I chose this accommodation, originally booked for 5 nights, but stayed an additional 4. Our self contained Junior Suite was neat, spacious, and the bed was very comfortable. The view from the balcony was beautiful, lovely lagoon and also the pool and its surrounds. Many activities available, went kayaking down the lagoon to Erakor island which was fun. I thought the location of the Ramada was also very good, secluded yet just a quick inexpensive bus ride, or 30 minute walk to town. Grocery stores and restaurants also within a 10-15 minute walk. The staff were just fantastic, willing to help and always friendly, service with a smile! Emily and Junie in the Sports Bar and Bob by the pool deserve a shout out. I think the Ramada Resort Port Villa would suit young to old, with buggies always available to take people between reception and their rooms if desired. Wifi was usually fine and if I had a problem reception fixed it. There is someone at reception is 24 hours a day. If I visit Port Vila again, this is definitely where I’ll stay.