Unfortunately I don’t have much good to tell you. We had booked a senior suite at the resort. The first night we found out that the springs in the matresses were coming thru. So due to the poor sleep and backpain we started the vacation not in the best way. The next day the bed was replaced with a new one. We were located on the ground floor which had some unconveniences, which could be expected, however also prevented. For example, We got frequent visits from cockroaches and daily visits from ants. Which were also on the nightstands and sometimes the matras. Also because of the drip system outside, the room smelled like 💩 during the day. The Airconditioning did not work properly and is in desperate need of cleaning. The room itself wasn’t that clean either. Lots of spider rag, dust, bathroom mold and Brown toilet porcelain. The room interior was not what you would expect for a senior suite. Outdated and outlived and total lack of ambience. We had frequent unexpected power outages in the room which could be fixed by switching the breakers back in the up position. Rooms were very noisy and you could hear all adjacent and above rooms shower and flush and more. For a room that costs 200 euros per night you would expect a bit more. Location was convenient. Close to everything. They have lots of pools which unfortunately weren’t heated at all. Although they advertised 1 pool being heated. So the water was really cold.

Unfortunately I don’t have much good to tell you. We had booked a senior suite at the resort. The first night we found out that the springs in the matresses were coming thru. So due to the poor sleep and backpain we started the vacation not in the best way. The next day the bed was replaced with a new one. We were located on the ground floor which had some unconveniences, which could be expected, however also prevented. For example, We got frequent visits from cockroaches and daily visits from ants. Which were also on the nightstands and sometimes the matras. Also because of the drip system outside, the room smelled like 💩 during the day. The Airconditioning did not work properly and is in desperate need of cleaning. The room itself wasn’t that clean either. Lots of spider rag, dust, bathroom mold and Brown toilet porcelain. The room interior was not what you would expect for a senior suite. Outdated and outlived and total lack of ambience. We had frequent unexpected power outages in the room which could be fixed by switching the breakers back in the up position. Rooms were very noisy and you could hear all adjacent and above rooms shower and flush and more. For a room that costs 200 euros per night you would expect a bit more. Location was convenient. Close to everything. They have lots of pools which unfortunately weren’t heated at all. Although they advertised 1 pool being heated. So the water was really cold.

Absolutely cannot fault this hotel. I have not ate Spanish breakfast for over 10 years but this looked too nice not to try, I tried and it was absolutely amazing! Pools are fantastic and staff are incredible. Your rooms are clean and modern. Cannot moan about a single thing with this hotel. We always visit Tenerife but will definitely visit this place again. Oh and a 1/3 of the price we have just payed for the same 4 star hotel in Tenerife which is no where near as good as this. Hope to visit again very soon!

Absolutely cannot fault this hotel. I have not ate Spanish breakfast for over 10 years but this looked too nice not to try, I tried and it was absolutely amazing! Pools are fantastic and staff are incredible. Your rooms are clean and modern. Cannot moan about a single thing with this hotel. We always visit Tenerife but will definitely visit this place again. Oh and a 1/3 of the price we have just payed for the same 4 star hotel in Tenerife which is no where near as good as this. Hope to visit again very soon!

Fabulous efficient staff, lovely rooms

Fabulous efficient staff, lovely rooms

Really enjoyed our stay. Resort and room very clean. Staff friendly.. excellent for kids/2 activities available through the day.. food really good in the restaurant (always find something to eat) we couldn’t book the Italian restaurant as we had a child under 12….no fighting for sun beds but did go non peak season.. brill location. Would definitely book again.. we booked AI but there was adequate cooking facilities in the apartment to cook simple meals (didn’t use these but would have if not AI)

Really enjoyed our stay. Resort and room very clean. Staff friendly.. excellent for kids/2 activities available through the day.. food really good in the restaurant (always find something to eat) we couldn’t book the Italian restaurant as we had a child under 12….no fighting for sun beds but did go non peak season.. brill location. Would definitely book again.. we booked AI but there was adequate cooking facilities in the apartment to cook simple meals (didn’t use these but would have if not AI)

hotel has seen better days. food is adapted to british customers.

hotel has seen better days. food is adapted to british customers.

We have been before and it an excellent hotel , clean , good selection of food , will definitely be going again

We have been before and it an excellent hotel , clean , good selection of food , will definitely be going again

Hotel is a very nice hotel with good facilities suitable for a family holiday. Only downside is the food. Breakfast is great however, lunch and dinner a little difficult to put together a decent meal. Ate out second half of the week in the evenings. As it’s an all inclusive resort would stay again only if a good price was available but would go self catering and eat out next time.

Hotel is a very nice hotel with good facilities suitable for a family holiday. Only downside is the food. Breakfast is great however, lunch and dinner a little difficult to put together a decent meal. Ate out second half of the week in the evenings. As it’s an all inclusive resort would stay again only if a good price was available but would go self catering and eat out next time.

My husband and I stayed at Los Zocos on our Easter holiday with our two daughters. We really liked the hotel and its facilities. The kids club had a great programme and the pool area was very child friendly. We will visit again for sure!

My husband and I stayed at Los Zocos on our Easter holiday with our two daughters. We really liked the hotel and its facilities. The kids club had a great programme and the pool area was very child friendly. We will visit again for sure!

Great place for families

Great place for families

fab staff

fab staff

My stay was absolutely fabulous. (Too short) The resort was very clean and well maintained and all the staff were helpful. The only problem was that I had a mobility scooter and found it very difficult to gain access through the entrance to the to the apartments, and there was no socket in hallway to charge the scooter overnight.

My stay was absolutely fabulous. (Too short) The resort was very clean and well maintained and all the staff were helpful. The only problem was that I had a mobility scooter and found it very difficult to gain access through the entrance to the to the apartments, and there was no socket in hallway to charge the scooter overnight.

Was a bit concerned beforehand about the food, given some of the reviews on here. But we had nothing to be worried about. The buffet food is not restaurant quality, but it was always fresh, hot and tasty. The free a la carte dinner at the Italian restaurant on site was a lovely surprise (seemed like you get one night free per all inclusive stay) and the food there was really excellent there. The hotel itself is bright, spacious, clean and modern. The apartment was well equipped and I would not hesitate to go self catering another time. The staff are, as many others have pointed out, extremely helpful and attentive. The pools were all very clean and yes, a little chilly to start with, but why anyone expects them to be heated in such a warm place is beyond me! Suck it up for 2 minutes when you first get in and it's fine! :) My partner used the break as a triathlon training base so the lane swimming (20m lanes) was great, and the staff had no qualms about him keeping his bike in the apartment. The hotel location is great. €25/ 20 minute taxi transfer from the airport. Decent beach close by. Lots of bars and restaurants nearby (5-10 min walk). There is a 'Pluscar' car rental desk at the hotel offering hatchbacks for €30 per day. This was very straightforward - only needed to be booked the day before with passport and drivers license. No hefty deposits or excess insurance. All in all an excellent stay, esp for the money. Would not hesitate to recommend or return!

Was a bit concerned beforehand about the food, given some of the reviews on here. But we had nothing to be worried about. The buffet food is not restaurant quality, but it was always fresh, hot and tasty. The free a la carte dinner at the Italian restaurant on site was a lovely surprise (seemed like you get one night free per all inclusive stay) and the food there was really excellent there. The hotel itself is bright, spacious, clean and modern. The apartment was well equipped and I would not hesitate to go self catering another time. The staff are, as many others have pointed out, extremely helpful and attentive. The pools were all very clean and yes, a little chilly to start with, but why anyone expects them to be heated in such a warm place is beyond me! Suck it up for 2 minutes when you first get in and it's fine! :) My partner used the break as a triathlon training base so the lane swimming (20m lanes) was great, and the staff had no qualms about him keeping his bike in the apartment. The hotel location is great. €25/ 20 minute taxi transfer from the airport. Decent beach close by. Lots of bars and restaurants nearby (5-10 min walk). There is a 'Pluscar' car rental desk at the hotel offering hatchbacks for €30 per day. This was very straightforward - only needed to be booked the day before with passport and drivers license. No hefty deposits or excess insurance. All in all an excellent stay, esp for the money. Would not hesitate to recommend or return!

Well-managed hotel. Rooms and communal areas clean and tidy. Staff all friendly and helpful. Two-bedroom ground floor apartment with balcony was spacious and modern. Kitchen area well equipped with fridge. Shower (over bath) in need of upgrading. Powerful wall mounted hairdryer in bathroom. Towels are provided free of charge (changed regularly). No pool towels. Food is standard all-inclusive – nothing exceptional and even the fussiest of eaters should be able to find something to eat. Two main restaurants but they serve the same food. Can get busy and warm at times. There are no outside seating areas off the main restaurants (only off the pool side bar / snack bar). Everything is self-service incl. drinks and cutlery –can be hard work with children as you are constantly up and down. Choice of a quiet pool area and a livelier pool area, mainly occupied by families, music and activities all day. Inflatables allowed and there is a variety of pool depths. The pools are also lifeguarded. Animation team were brilliant – both fun and energetic. Evening entertainment was varied. Kids mini disco starts at 8.30pm which is great for those parents who don’t want to eat ridiculously early. Kids Club –some activities only available to Thomson clients. Crazy golf, outdoor play area, football and tennis courts all free to use. In-room safes are chargeable. Overall good value hotel and would recommend.

Well-managed hotel. Rooms and communal areas clean and tidy. Staff all friendly and helpful. Two-bedroom ground floor apartment with balcony was spacious and modern. Kitchen area well equipped with fridge. Shower (over bath) in need of upgrading. Powerful wall mounted hairdryer in bathroom. Towels are provided free of charge (changed regularly). No pool towels. Food is standard all-inclusive – nothing exceptional and even the fussiest of eaters should be able to find something to eat. Two main restaurants but they serve the same food. Can get busy and warm at times. There are no outside seating areas off the main restaurants (only off the pool side bar / snack bar). Everything is self-service incl. drinks and cutlery –can be hard work with children as you are constantly up and down. Choice of a quiet pool area and a livelier pool area, mainly occupied by families, music and activities all day. Inflatables allowed and there is a variety of pool depths. The pools are also lifeguarded. Animation team were brilliant – both fun and energetic. Evening entertainment was varied. Kids mini disco starts at 8.30pm which is great for those parents who don’t want to eat ridiculously early. Kids Club –some activities only available to Thomson clients. Crazy golf, outdoor play area, football and tennis courts all free to use. In-room safes are chargeable. Overall good value hotel and would recommend.

Lovely friendly, safe complex. On site dining facilities fantastic. Bathroom in our apartment in need of an upgrade but the rest of the facilities were top class.

Lovely friendly, safe complex. On site dining facilities fantastic. Bathroom in our apartment in need of an upgrade but the rest of the facilities were top class.

Very family orientated even down to counter in restaurant for child access to self serve food and plenty of high chairs for babies. Always something available to eat even if not highest quality (sometimes bit tasteless)

My hubby and I and our 2 sons (10 & 12) had a lovely relaxing 8 night stay at Los Zocos. The staff were really friendly and helpful, and a slight problem with our booking was resolved promptly and efficiently (we had booked a 2 bed apartment but there wasn't one available for the first two nights; we were compensated with free wi fi, free access to the safe and free Disney channel for the kids). This did not spoil our stay in any way, the quiet pool area was the nicest by far (away from the noise and bustle of activities, music and entertainment of the other pool area). Short walk to a couple of sandy beaches. Food very varied and plentiful.

My hubby and I and our 2 sons (10 & 12) had a lovely relaxing 8 night stay at Los Zocos. The staff were really friendly and helpful, and a slight problem with our booking was resolved promptly and efficiently (we had booked a 2 bed apartment but there wasn't one available for the first two nights; we were compensated with free wi fi, free access to the safe and free Disney channel for the kids). This did not spoil our stay in any way, the quiet pool area was the nicest by far (away from the noise and bustle of activities, music and entertainment of the other pool area). Short walk to a couple of sandy beaches. Food very varied and plentiful.

We would have given the hotel top marks, if it was not for the loud pop music by the pool, from which you could not escape, even in apartment you could hear it. Also one should be warned that there would be many young children, which screamed a lot. The staff were friendly and very helpful, apartment very nice and well equipped.