I like the attentions and details from hotel staff, also very clear instructions for check-in process

I like the attentions and details from hotel staff, also very clear instructions for check-in process

Liked: location, room, bathroom, air conditioning Dislike: check in a bit weird but really easy

Liked: location, room, bathroom, air conditioning Dislike: check in a bit weird but really easy

We stayed here for a couple of days during our trip to Italy. Its super close to the train station, and vwry walkable to major sight seeing areas. Some great food options nearby with the supermarket not too far away.

We stayed here for a couple of days during our trip to Italy. Its super close to the train station, and vwry walkable to major sight seeing areas. Some great food options nearby with the supermarket not too far away.

Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location

Had a lovely secluded roof top terrace overlooking a canal. Room was clean and large, and the bathroom was refreshing. At the base of the building there's a couple different restaurants to dine at serving great options. Had A/C and excellent location

Excellent

Excellent

This property was nicely located where it was close to the train station to make arrival and departure convenient and also close enough to what we wanted to see while we were in town. Located along a quiet canal. The check in process (may just be for after hours) was at another location near the train station.

This property was nicely located where it was close to the train station to make arrival and departure convenient and also close enough to what we wanted to see while we were in town. Located along a quiet canal. The check in process (may just be for after hours) was at another location near the train station.

There were few bugs and for check in we have to go across a the bridge (10min) to another hotel.

There were few bugs and for check in we have to go across a the bridge (10min) to another hotel.

Very pleasant stay.

Very pleasant stay.

Good convenient location, but room needs some updates and repairs.

Good convenient location, but room needs some updates and repairs.

The location of hotel is great, a short walk to St Marks and other sites. Local bars and restaurants good and reasonably priced. Our large room on the top floor, accessed by lift was lovely with all you need/expect. A kettle would have been nice though. Check in was another hotel a short walk away, which we were aware of and was not a problem. The outside of our hotel looked a little shabby but inside was fine.

The location of hotel is great, a short walk to St Marks and other sites. Local bars and restaurants good and reasonably priced. Our large room on the top floor, accessed by lift was lovely with all you need/expect. A kettle would have been nice though. Check in was another hotel a short walk away, which we were aware of and was not a problem. The outside of our hotel looked a little shabby but inside was fine.

After reading some of the negative reviews, we wondered if we had made the right choice. Upon entering our room and seeing the building's location, we were pleasantly pleased. No, it's not the Conrad, but a pleasant, clean room in the heart of Venice with two comfortable beds for my wife, myself, and our grandson at a good price.

After reading some of the negative reviews, we wondered if we had made the right choice. Upon entering our room and seeing the building's location, we were pleasantly pleased. No, it's not the Conrad, but a pleasant, clean room in the heart of Venice with two comfortable beds for my wife, myself, and our grandson at a good price.

Check-in happens at a hotel a half-mile away. All this is a super big pain if you have a family or lots of bags. You have to walk this distance, because it's Venice, there are no cars.

Check-in happens at a hotel a half-mile away. All this is a super big pain if you have a family or lots of bags. You have to walk this distance, because it's Venice, there are no cars.

A clean and wonderful spot. Great location close to the train station.

A clean and wonderful spot. Great location close to the train station.

Nice clean boutique. The check im and the staff are in a property 10 min away. No staff on property which is a hassle

Nice clean boutique. The check im and the staff are in a property 10 min away. No staff on property which is a hassle

The staff were super friendly and helpful from helping me get my luggage to my room to getting me an early check in. Thank you so much for having me stay with you guys. I look forward to returning but this time with only my carry-on suitcase

The staff were super friendly and helpful from helping me get my luggage to my room to getting me an early check in. Thank you so much for having me stay with you guys. I look forward to returning but this time with only my carry-on suitcase

TLDR: sort of fishy setup, checked in at one hotel and sent to the actual hotel with a paper map. I booked this hotel because I wanted a place close to the train station to stay the night before our flight the next morning. Online, it said that the hotel was a four minute walk from the train station. After paying for the room, I got an email telling me that I would be checking in at a different hotel than the one I was staying in, but the check-in location was the original address I booked under. When we checked in, it became obvious that the managing company was "running" what looked like four separate hotels out of the same lobby, so people would check in there and be sent across the city with a map to where they were actually staying. It was a fifteen minute walk to our actual hotel with our suitcases (which wasn't the end of the world, just not what I was planning on). Basically, I think this hotel is lying online about their location next to the train station to get people to book with them. The rooms were nice and clean, with a working elevator and AC.

TLDR: sort of fishy setup, checked in at one hotel and sent to the actual hotel with a paper map. I booked this hotel because I wanted a place close to the train station to stay the night before our flight the next morning. Online, it said that the hotel was a four minute walk from the train station. After paying for the room, I got an email telling me that I would be checking in at a different hotel than the one I was staying in, but the check-in location was the original address I booked under. When we checked in, it became obvious that the managing company was "running" what looked like four separate hotels out of the same lobby, so people would check in there and be sent across the city with a map to where they were actually staying. It was a fifteen minute walk to our actual hotel with our suitcases (which wasn't the end of the world, just not what I was planning on). Basically, I think this hotel is lying online about their location next to the train station to get people to book with them. The rooms were nice and clean, with a working elevator and AC.