I was supposed to receive an email 24 hrs before checking for the checking instructions, i never received it. When i got the place there was nobody there to help us out. There’s no front desk.We had to call a phone number that is posted on the front door multiple times to get my access code. Several hrs later I received the email and the code wasnt working i had to call back again. When i finally was able to get in the studio the place was not clean, there was dust everywhere the floor was dirty, the curtains, the walls had stains and the comforters was dirty. There was no one in the premises to help us out. Very disappointed, its a shame because is located in a place close to the SBB and to far from the city center.

I was supposed to receive an email 24 hrs before checking for the checking instructions, i never received it. When i got the place there was nobody there to help us out. There’s no front desk.We had to call a phone number that is posted on the front door multiple times to get my access code. Several hrs later I received the email and the code wasnt working i had to call back again. When i finally was able to get in the studio the place was not clean, there was dust everywhere the floor was dirty, the curtains, the walls had stains and the comforters was dirty. There was no one in the premises to help us out. Very disappointed, its a shame because is located in a place close to the SBB and to far from the city center.

Room was modern with good amenities. Properties was a short walk from the train station. Check-in was a bit concerning (submit passport and other details in advance and receive key code before arrival) as there was no check-in at the property but all worked well. Basel card (transport and discount card) was waiting for us in our room. Would choose to stay here again.

Room was modern with good amenities. Properties was a short walk from the train station. Check-in was a bit concerning (submit passport and other details in advance and receive key code before arrival) as there was no check-in at the property but all worked well. Basel card (transport and discount card) was waiting for us in our room. Would choose to stay here again.

It was an amazing experience. When I booked this hotel I saw really bad comments but on the reallity was an amazing stay. The room was clean and brand new, better than my expectations. You just need to be aware that Is no front desk on the apartament ( but it’s already on the description )

It was an amazing experience. When I booked this hotel I saw really bad comments but on the reallity was an amazing stay. The room was clean and brand new, better than my expectations. You just need to be aware that Is no front desk on the apartament ( but it’s already on the description )

Poor communication Never received emails/ codes etc Had to wait 2 hours Room great but TV not working (most channels blank or no signal) Then not aloud to have late checkout

Poor communication Never received emails/ codes etc Had to wait 2 hours Room great but TV not working (most channels blank or no signal) Then not aloud to have late checkout

My stay was awful; I wound up leaving early. The room had zero fan and air movement; I traveled in June, and it was pretty warm. I knew there would be no AC but imagined that I could have an open window and a fan. Unfortunately, the hotel was window cleaning while I was there - there was a sign indicating this would be happening, but it continued two days PAST the end date. Two mornings in a row, I got an early knock at my door to close my window for cleaning. Being jet-lagged and not sleeping well anyway (due to the heat and general discomfort of the room), I found this wake-up call ENORMOUSLY frustrating. I attempted to get a refund for my last night so that I could go someplace else and get a good night of sleep, and they refused it and told Hotels.com that there was no work going on. Even after I sent photos of the window cleaners right outside of my window that morning, they wouldn't budge. Will never, ever go back or recommend this place (and that's a shame as I am a business traveler and this place would have been wonderful if not for the terrible ventilation and stagnant air in the room when you're forced to sleep with your windows closed for the window cleaning that wasn't supposed to be happening!)

My stay was awful; I wound up leaving early. The room had zero fan and air movement; I traveled in June, and it was pretty warm. I knew there would be no AC but imagined that I could have an open window and a fan. Unfortunately, the hotel was window cleaning while I was there - there was a sign indicating this would be happening, but it continued two days PAST the end date. Two mornings in a row, I got an early knock at my door to close my window for cleaning. Being jet-lagged and not sleeping well anyway (due to the heat and general discomfort of the room), I found this wake-up call ENORMOUSLY frustrating. I attempted to get a refund for my last night so that I could go someplace else and get a good night of sleep, and they refused it and told Hotels.com that there was no work going on. Even after I sent photos of the window cleaners right outside of my window that morning, they wouldn't budge. Will never, ever go back or recommend this place (and that's a shame as I am a business traveler and this place would have been wonderful if not for the terrible ventilation and stagnant air in the room when you're forced to sleep with your windows closed for the window cleaning that wasn't supposed to be happening!)