Dated facilities but as expected apart from communication as a question was asked when booking that remained unanswered around a week later

Very outdated room not as decribed on your website, or photos of room allocated. Staff friendly but not a clue what was going on. And deffo not smoke free and family friendly with the very strong smell of cannabis! Sink and toilet were leaking, dangerous extension cables in use, valve off radiator came off when trying to adjust temperature. Broken/damaged furniture and mattress might as well have been in the floor it was so low, not great for someone with back/mobility problems. We checked out as early as we got up and no members of staff were around at 9 am as we left .

Nice position on the prom, and the staff on reception were very friendly. The bar area and front were nice, good halloween decorations. Rooms ok, hot water in the shower and bed was comfy. The problem we had was v noisy guests at night

Was average prob expected with price. Smell of damp wasn’t ideal.

Triple room was like a prison cell. Big stains on the carpet. Bed was that low it was like sleeping on the floor and it was lumpy! Think dust on the headboard. Bathroom was like an old fashioned cupboard! Hairs in the shower and on the walls, plus the sink leaked and made the flooring soaking wet. Very noisy and the fire door outside our room C9 banged every time someone went through it. Didn’t sleep a wink!