views

good location room was clean and comfy

other people standing outside of our room at 2am until 7am laughing and carrying on waking up our 9 week old and not caring about others trying to sleep

it had everything I needed.

Areas were a little old and run down in some places. much of the woodwork was showing it’s age through wear and tear. the metal floor entering the elevator was dangerously damaged.

The staff were amazing at giving me an upgrade on the spot!

Furniture is outdated. Could do with new furniture.

All the staff are friendly and helpful. Thank you for helping us with our stay. Our room is clean and comfortable. Very good access to the beach and streetcar station.

I couldn't take a bath for one day because of a water problem.

The location and lovely people

Nothing

Someone kept connecting their phone to our TV and playing porn I never got a call like I was told I would from the management team. I am disappointed as it ruined our experience last weekend. I didn't pay $640 to have someone constantly connecting their phone to our TV and playing porn all day throughout Saturday, and all night Saturday night til 4am I was told the staff would inform the management and I would get a call Monday, im yet to still receive a call about all of this. I would like a refund or some sort of resolution for this situation as again, it ruined our experience

location, staff, pool, room, & bed was comfy!

I liked the pool, although should keep an eye on guests and what they do down st the pool. there was a couple displaying some pretty disgusting behaviour down their that would go against policies and health regulations. room was nice, but was annoying to hear the toilet running 24/7. not enough cooking utensils supplied and the fridge did not keep food frozen so my food was wasted.

the view of the beach .safe parking. helpful desk staff (quickly sorted our problem.)

older bathrooms and food cooking smell in our room from adjacent rooms. the whole landing smelt right from leaving the lift .

Location was excellent with a tram stop right out in front. Staff were very friendly and helpful.

Poor wifi signal. Room wasn’t cleaned, in fact a coffee cup ring was still there after the room was cleaned - my partner was never going to get in the spa!!!

Location, unit, staff, everything

Nothing