Shuttle service to airport

I do not like tube bat

Todo muy cómodo

Nada

The location is great. The space was comfortable.

The food options were convenient but I would have been nice to have a restaurant menu in the room. The alcohol selection was subpar. The pillows were paper thin. My husband tried to tie it in a knot. My washcloth was also thin. So much so that it had a hole in it. If you’re going to have glass elevators, you need to also clean them so that it looks good along with the brass accents. The squawk box at the exit to speak into for departure needs repair as well.

Typical airport hotel! Good for one night!

The property was clean and front desk was great.

N/A

Good location, comfortable bed, spacious rooms. Parking was safe and private. Rooms were clean.

Room design is outdated

Room was really nice and bed was comfortable The Internet was crap. Had to go outside room to get a signal

only one person was on front desk. a lot of people coming in and out he can’t handle it. their phones wasn’t working. they can’t get an access to their company email they need their supervisor who weren’t there night time. we had a big problem with booking and nobody couldn’t fix it. middle of the night I had to book and pay again the room.

Do you have to pay for parking and your price is different from what I was charged

The room was nice and spacious.

They need more staff. They ran out of food at their bar. We had to go to the front desk to get towels and face cloths. We had to continue asking for housekeeping services.

Spacious suite, comfortable bed.

A bit dated, no extra sheets in the room for the pullout couch. Staff could be friendlier.

The gentleman on the front desk on nightshift was extremely helpful. The location was great for the airport

The staff was all very friendly. The hotel itself is very nice. The room was really nice and perfect for my family for our 1 night stay. Anything we needed we called the front desk and they were very responsive and helpful. Having to pay for parking there kinda stinks but overall we had a great experience.

Having to pay for parking.

Staff was not very helpful at front desk, elevator did work using my room key . Went back to resolve issue but new keys didn’t fix problem. Parking was very expensive .

Beautiful suite I’ll visit again

The decor, calming and modern

Considering I didn't (ONCE AGAIN) book or travel using booking.com. This was NOT George Cliett staying at your facility.

Clean accesoble

The staff was very understanding my husband is wheelchair bound d and I had my two young grandchildren. We didn't arrive in until 2 am. They allowed us to stay a couple extra hours to sleep

It was great no issues

Room was clean very spacious

The refrigerator didn’t work well and the parking situation was terrible I don’t understand why paying customers have to pay for parking staying at the hotel

location, 24 hr shuttle

nothing

Size of room, clean, and great size bed

Telephone in room didn't work. No Hairdryer.

the room was cozy

I was never made aware of the fact that on top of paying for the room, I needed to pay another $150 to ensure I wouldn’t destroy the room for the whole 6 hours I ended up using it for. even though it gets put back into your account after x amount of days from when they take it, you only get back $124 and change because they then take out 25 plus tax for parking. my card had issues and the woman working the check in desk very loudly announced my card had declined.

Not sure about this time’s feeling. It feels weird compared to the last time I stayed. Overall, I feel like the last time staying was better than this time for some reasons. Is it because I did the rating too late? I don’t think this should be the reason. No matter what, customers should be treated good. This is just the reality. There is one thing I’d like to point out —— the restaurant. We don’t have that much time to eat, why the wait time is so long?! It doesn’t make any sense! This needs to be changed! Definitely! I don’t like it at all!