Really good location (of course it depends on where you want to be), clean rooms, all appliances are in decent shape, really helpful and friendly staff (Jose at the reception was fantastic, as well as a few others whose names I cannot remember), the gym access. Overall a really decent stay and can recommend to travelers who will not spend a lot of time in their room.

The rooms are small. Even the larger rooms (King, I guess) are on the smaller side. I don't like that the sink is actually in the room and not in the bathroom. Most rooms don't have a desk, tried several rooms to get one with a desk. I know that they can't really change the size of the room or the location of the sink, but maybe travelers could pay extra attention to which room they are choosing.

Price for SF

Rooms are tiny, but we knew that

close to our office

Hotel room is dated and smelled funny

Super clean. The staff were amazing. The breakfast was delicious

It could have a refrigerator

Amazing location - 1 block from waterfront, close to BART, business district, and many restaurants. Rafael was super friendly and helpful at front desk.

Only real problem was that wifi disconnected and had to log in each time I used my connection. Rooms are a bit dated but fine for me.

I booked two rooms--one for me and my wife, and one for an older (~80yo) couple who were cruising with us. The rooms were very small (particularly mine, as the other room was somewhat larger and nicer) but comfortable, quiet, and attractively appointed. They were approximately the same size as our cruise cabin would be! I was concerned about the hotel choice: given the location and the price, I feared it would be a dump, despite the photos/videos/reviews. The outside of the hotel isn't particularly reassuring either, but the inside is VERY NICE! The staff members were also VERY NICE and helpful. The continental breakfast was also much better than expected. The water dispenser and vending in the lobby were handy, as you otherwise face a quarter-mile or so walk for a store. The hotel is adjacent to a restaurant, which we enjoyed very much, and has views of the Bay Bridge, the Embarcadero, and many other excellent restaurants. Parking across the street was secure and easy, albeit pricey (of course!). I would definitely recommend and return, particularly for people cruising out of Pier 27. It was super convenient and a great place to start our vacation.

Our room wasn't as nice as the room I booked for our friends (although both were fine). Neither room had a view: we stared at a brick wall from both rooms. The elevator is TINY! It was a struggle to get luggage up and down. Also, I hate when the sink is in a different space from the toilet--no washing between the potty and the door (although I guess one could turn-on the shower for handwashing).

Very pleased and surprised that we had complimentary breakfast. We did not expect it. Staff very friendly. Great location.

The room was fine, but there was nowhere to unpack our cases.

Nice beds. Friendly staff and good location.