This location was close to the expo centre for our daughter’s early morning cheer competition. It was a clean, quiet hotel with great customer service and a fantastic room for the price!

Modern looking building Very big nice room.

Advertised Price does not include $32 parking fee in their own building. Guests in front of me when checking in got some sort of treats. Very poor sound proofing in my room with connecting door. I was not told that the key card has to be used in the elevator. They expect new guests to read small print instructions in the elevator?! Bed sheet had stain. Uneven soft mattress.

Nice rooms, underground parking, warm cookies when checking in, friendly staff.

Did not mention the $32 per day parking fee on booking.com web site. They are struggling to keep the place going probably due to the times. Bed sheet had a hole in it. Stains on the window partition beside the bed. The window shade was damaged and barely worked. Windows on the street level are all broken and boarded up. Restaurant barely functioning. No breakfast buffet at this time like the pictures suggested. The hotel was cheaper than the other hotels in the area probably to accommodate the deficiencies noted. It’s a quick $10 uber ride to all the good restaurants in the downtown area or a 10 to 15 min walk.

Nothing

Clean and modern

Underground parking could not accommodate our vehicle.

Terrible parking situation, and a lack of transparency on the cost of parking $32/day/vehicle is disgusting. We didn’t realize the price until they charged our card. The restaurant “service” was terrible. Our waitress couldn’t even be bothered to walk to the end of the table to deliver my 70 year old mother’s breakfast. Instead she had to get up and grab it herself from the end of the table and take her back to her seat. The beds were uncomfortable and there were no warm comforters. The room was cold, the temp control would shut down once it was at 70 degrees. There were only thin sheets, so we wore extra layers of clothes to bed. Overall this was a pretty disappointing visit.

Lovely hotel and very friendly helpful staff. I’ll definitely stay again!

The only thing I would want would have been a paper room service menu instead of a qr code.

Convenient location, safe parking location in underground parking lot, though it is very tight parking and recommend a smallish vehicle. Staff was very friendly. Loved the shampoo/cream rinse brand in the shower. I appreciated the keurig coffee maker and fridge in the room.

I found the bed and pillows too firm, however these are truly personal preferences.

It was close to Kdays and Rogers Place 

The pool was closed because of a broken door knob and they did not clean our rooms. Lots of drug use outside of the building in front and side

Amazing staff amazing room and amazing food. There’s also a great pool I was unable to use but still very much loved our stay

Wish food could be included for an extra fee

Everything from entering in through the main doors to check out. The staff in the restaurant/lounge have great customer service skills and very helpful, as we were there for the first time. The décor, trendy and the room, comfortable as well as clean and spacious.

Parking. The 'provided' underground parking was extra $ and not well identified - just awkward for first time patrons. Make sure the location is correct if using an online 'taxi' service.

That it was close to the Edmonton Covention Center. The cookies!!! YUM!!! what a surprise!!

That you had to pay for parking that it wasnt not include

Location

Cleanliness and parking fee too high. My daughter woke with hives all over her body each morning! And when she asked to have the sheets changed twice, she was ignored. No one came to change the sheets. Parking is ridiculous! 32$ a day! I have never stayed anywhere that parking is that much at the hotel! Disgusting!

Staff, location and cleanliness. Very spacious room

Nothing

I travelled with the kids, somehow thought it was a continental breakfast, but when we saw the menu and prices we left

The extra bed was horrible with a spring that stuck out and ruined my new sweater. We checked out after one night. The location was deplorable, i was nervous checking in with the kids, Then the parkade doors are stupid and hard to get out safely, thank goodness we didn’t bring a larger vehicle. I dare you to put some pampered executive in a brand new BMW and try to get in and out of that parkade, jeepers

This is our first time staying with double Tree hotel by Hilton. Hotel facility is very clean and excellent location to access Edmonton convention Center. Great restaurant menu, wonderful Floir, Belinda and Liliia in dining lounge. Also, amazing customer service personnel Mustafa help me with my luggages on day of arrival.property accommodations facilities have large hot tub area & well equipped fitness centre. We attended our company annual convention in Canada.

Elevator malfunction, and bathroom vanity mirror lights does not work that mounted on the wall. And homeless passed out on sidewalk nearby.