Happy to have had security in the parking area considering location.

There were no queen bed rooms. A room for 4 only had full size beds. They were tiny. I slept in the chair with ottoman. This was for the three days. Charged $50 a day in case of any damages. Restroom door did not lock.

Carpet in first room smell Had to ask to remove to another room Gym room equitment too old need to be replace!

Location was convenient near major interstates. Did not use the on-site restaurant or bar. Did not use the pool.

The surrounding area was slightly rough, there was on-site security posted in the parking lot 24/7. Felt safe because of this. There was around $40 in additional charges (for two nights) beyond what the reservation amount stated--the fine print did seemingly list these additional charges, but still seemed a little sneaky. I travel extensively and most hotels do not do this! The hotel was on the nicer end, back in its heyday, but seemed in need of a little TLC after years of wear & tear. For example, it rained one day and the roof was leaking in several locations in the main lobby/atrium. Overall, a decent stay, nothing spectacular, but not a dump either. Price was a little high for what we got.

Clean, nice pool area

no Microwave in rooms, ice maker was broken on 3rd floor

Price wasn’t to bad there was no breakfast included like advertised

Terrible ! This hotel is not in a safe location. There is security guards in the parking lot making sure that no one will rob you at gun point. The rooms smell like old food. The hotel needs to be renovated looks run down. The water pressure is slow. And there is not two pools and the jacuzzi doesn’t work.

Staff was readily available, halls were quiet not too busy and security at night doing vehicle checks and ask for room verification with your room key as you enter property to ensure saftey

The jaquzzi tub was not working, and the bathroom tub was clogged had to call maintenance to unclog it and the location was far out from all the attractions. No valet parking at hotel

The Hot tub was not working and the restaurant was not very clean

good location with shuttle to airport

USB sockets charging are missing

This doesn’t meet the typical Hyatt regency’s standard.

The service at the restaurant from the bartender was excellent . He served us right away, as we had been travelling all day and it was 9pm at night and we were exhausted. Food was very good. The shuttle driver was excellent in the morning at 5 am.

Room a bit dated

Bed Cleaness Space

Housekeeping That's it

The staff was friendly . Location wasn’t too far from the airport. Late night food/gas station right in the vicinity. The Jacuzzi was nice.

the tub was not clean when I arrived & the tv remote wouldn’t work . Nothing to major outside of that .

I did get a $25 charge fee separately and was not explain as to why. I thought it would drop but it’s still pending for I don’t know what exactly. I did pay the original charge but was never inform to the $25 extra fee. Other than that, everything was good.

the room was confortable, the gym was good

1-I found some kind of cockroach (actually fell on my leg under the desk). 2-there was no water to drink in the gym 3-the business center had only these old monitors without an hdmi plug that I wanted to use to expand my monitor and work) 4-the bedroom TV was nailed to the table!. I could not turn it to the direction I wanted (desk)

the location and the room

n/a

There's nothing I liked.

This hotel shouldn't be a Hyatt. It's old and smells molded. Furniture It's outdated and dirty. It was a disappointment. Would never stay here.

Quiet

Hot tub needed water and was not hot