a staff was really rude and make uncomfy during stay

No one serviced the room for three days. You pay for coffee in the morning. You would think management would at least provide laundered towels and free coffee for the money guests pay.

No one serviced the room for three days. You pay for coffee in the morning. You would think management would at least provide laundered towels and free coffee for the money guests pay.

Clean and friendly

Very clean and conveniently located for what we needed

I wish they had breakfast included

Location

Fridge was broken, room didn’t get cool enough, children allowed to just run through the halls being loud at night

Location, cleanliness, cost, amenities

Room far from elevator and shower not handicap accessible; rather terse and unhelpful at reception, only 1 handicap space at door#2

Friendly staff and helpful

Room was a little warm

I didn’t want to pay for there breakfast so we went to another restaurant

It was very loud and doors were slamming all night. I didn’t get much sleep

We had a king suite. It was beautifully decorated and all updated. The room was very clean. The staff were very friendly and very accommodating to us.

The pool was the best part of the hotel, it is a nice size and goes up to 5ft deep. The hot tub was also great. The fitness center was also a nice option. I also like that my room had a sliding door to access the parking lot so I could park there to easily get what I needed from my vehicle.

The room was smaller than I was lead to believe as they called it a double room but it was one room and not much space, it also said 2 queen size beds but they were full size beds, the bathroom was small as it was a half bath with no where to sit or hang your clothes or towels, the bathroom vanity was in its own space which couldn't been a great idea if the half bath offered more storage, the room was not as clean as I expect when staying at a hotel, the worse part was the housekeeping as there was literally none. My trash was never picked up nor were my bathroom linens replaced. When I asked for more linens as I was there for 2 nights I was told that there weren't any! This should be completely unacceptable! The "breakfast" was also disappointing as it consisted of bagels, yogurt, cereal, and coffee.

The shower was great, water pressure was good. The privacy of the location was great.

The hot tub was lukewarm water, and half filled also never clean towels. The breakfast was extremely lacking and should be advertised as restaurant rather than Continental breakfast. The basic cable for tv option was awful

There was no breakfast provided. We went to a nearby restaurant for breakfast.

The desk staff were hard to find and not very communicative. We checked in around 8:00 pm and we had to go looking for a staff member to check us in. We finally had to call the hotel phone number to get someone to come to help us. When we checked out the desk staff member was very non-communicative, almost unfriendly toward us.

The room was nice with the balcony. Clean. Hot tub was nice the 2nd night once the jets worked. Pool was cold but clean. Staff was super friendly.

We didn't have hot water (which they told us before we came so thats fine) but they didn't tell us they were going to shut the water off for like 8 hours to fix the hot water. So we couldn't even use the restroom in our room, couldnt get our free coffees they gave us vouchers for. We literally had to leave the hotel if we needed to use the restroom which was a pain. We had no water to wash our hands or brush our teeth. Youd think we would have gotten some sort of discount for our room since the whole weekend we couldnt really shower, use the restroom or do basic hygeine. But Staff was very nice and we had a good time since we were basically forced to leave our room to go do stuff.

The staff checking in was very nice and helping as we were there for a stay due to leaving a bad home situation. They made me feel like I would have privacy and be safe during my stay. The pool was clean and the rooms were very nice.

We were left without trash cans for two nights due to the cleaning staff not bringing them back after we left them outside full for pick up. We asked a few times but finally just went to the front desk the second night so we could keep the room cleaned up. Nothing major at all and didn’t affect the happiness of our stay.

location, cleanliness, cost

bed was a little too soft

Friendly staff

Rooms look old and tired, definitely need an update. Bathroom also needs updates. Sink doesn't have any counter space to put toiletries. What little breakfast items they have are way over priced. There were no towels in the pool area