Staff was nice especially Thomas, room was clean, they made sure we had towels etc., cable channels were pretty good, nice size fridge.

Outlets were not good, hard to keep our items charged up.

The staff was nice

Elevators broken, mold in bathrooms, toenail clipping on bathroom floor, dirty linen

Proximity to the highway. Ease of getting on and off quickly.

The property has 3 elevators but only one was working in the very back of the building. Our tub was filthy and stained with I am not sure what, but I took pictures of it. We were not about to shower in it. So we had to go to the airport for a full day of flying with no showers.

Staff and breakfast was good

two roaches killed inside room and a lot crawling around outside property

Overall it was an enjoyable experience. Breakfast was good for the typical free breakfasts of hotels of this type, staff was great, and I had no issues with the room.

Nothing I can think of. No complaints.

Good variety of breakfast foods. Waffles were good.

Pool was full of algae.

Allowed dogs

The air conditioning was freezing and no controls!

It was awful

The drug use and not being able to sleep

Has potential

Tv remote barely worked half the time. People across the hall were apparently deaf cause I could hear their TV loud and clear all night both nights i stayed. Tub drain didn't work so had to rig it with plastic to hold it up in order for it to drain. Tub had pieces of something in because I'm assuming the cleaning ladies couldn't rinse it out properly. Instead of vending machines they have a room with drinks and snacks that you have to wait in line at the front desk to pay for. I waited in line behind 1 person checking in for TEN minutes to buy a drink. My son ended up in line behind two people and waited for about 15 minutes to buy a drink and a snack.

Breakfast was exceptional. Facilities were clean. We had a good experience other than a slow draining tub that the front desk was notified about and extremely uncomfortable beds. The beds were very hard- not firm but hard.

Breakfast. Front desk staff.

Loved that I could turn the thermostat to 65 degrees, we love it cold! Lol. Breakfast hours were great!

The continental breakfasts were pretty good.

I wasn't told how to get back into the parking lot of the inn after leaving Carowinds. The staff of the comfort inn at the park should have made us aware that all entrances would be blocked by police. I drove for 2 hours trying to get into the parking lot for the inn. After asking different state troopers finally one let me turn into the lot. I do not know my way around that area and driving through there is difficult enough then add all entrances being blocked was horrendous. The room itself was fine and the staff was okay.

Close to Carowinds

Pool closed in very hot weather

right next to Carowinds and decent.

Both room keys “expired” for no reason our second day there and we had to wait downstairs 5 minutes in the lobby before someone came to re-activate our keys to the room.

We enjoyed our Stay other than insodent with employee before leaving

In Cafe One employee bumped into Grandson Deliberately causing him to spill hot coffee and walked away liked nothing happened them I spoke Up cause I saw the insodent then she acknowledged and said Sorry.Other than that thank goodness he didn't get burned.

I like the area that it was in

I didn’t like that the next morning we asked for towels and the the lady didn’t want to give us no towels and she was very rude keep saying she doesn’t speak English we are guests and I felt she was supposed to make us feel at home and I didn’t. but the other staff was very nice . Breakfast was great

Everything was alright very close to restaurants and Carowinds

Pool wasn't available

Nothing

Extremely dirty, walls bubbling and has the smell of heavy cigarette usage. A lot of damage in the rooms, picture ripped off the wall and hole in the wall. Nothing like the photos advertised.

location

breakfast- only had biscuits and potatoes?!?

Its closeness to Charlotte Airport and easy drive from there next day to Newberry - great breakfast.

Nothing.

Loved the staff and free breakfast. How close to the park.

Our shower backed up and the toliet seat was broken and slow to flush.

how convenient it was to Carowinds. the rooms were nice and good variety of breakfast

the pillows sucks. bring your own. beds were comfy and a c worked well.