Islam, this guy from staff is a truly gentleman. Waited for us at street long after midnight. Made everything to make is feel secured. But the place is falling apart. I had healthy issues with my family in Italy, just stayed a couple of hours. But I don't recommend this place and booking.com must make a trully reveal of places that are announced on this plataform

Everything

The room's cleanliness, and how helpful and cheerful the receptionists were

The towels there seemed really clean, but they weren't new. There were yellow spots on them, which make them look old and worn out.

the location is the most important benefit of the hotel

the hotel needs to care more about clean the rooms, bed sheets because they were unclean

Very old building , bad cleaning.

Nothing

Very good staff, they took care of all my needs, especially the receptionist Bishoy and the cleanliness of the room was very good, although the entrance to the building gives a bad impression.

The entrance to the building gives a bad impression.

location only

service cleaning and staff is horrible

Location was excellent and the area is lively and with many eating and entertainment options

The building where the hotel is located was falling apart and full of garbage. The elevator was small and quite slow. There was no room cleaning service, meaning that a long stay is less than recommended.

Absolutely nothing.

The space is ugly, walls are dirty and gloomy, the room was not clean, it is a two floor hostel, not a hotel, the foreigners floor is ok, I suppose, It is the one photographed for the app, but the floor of the Egyptians is horrible. All the stairs up to the 7th floor, where the hostel is, have not been swept or cleaned since ever. My room was full of cigarettes smoke all night long due to the non-stop smoking in the reception area, "mahrganat" songs were playing in the early morning, the bed sheets were unclean when I arrived , I asked for them to be removed. The room walls were dirty and disgusting. I regret staying there. It doesn't deserve 100 L.E even, I paid 550 for such a heavy night... 🤮😭