La ubicación es excepcional

La atención en recepción

Desde el balcón dela habitacion podía ver el Teide y no era un sitio ruidoso.

Está en la zona alta y para disfrutar de la zona más céntrica de Puerto de la Cruz había que subir muchísimas escaleras / cuestas . La piscina cierra muy pronto (18.00h) . Sin usar el baño y olía muy mal . El café del desayuno era soluble de maquina y tenía que pagar a mayores si pedía un café con leche , y en general era comida de muy baja calidad.

La cercanía a todo y se puede aparcar al lado

Deberían de limpiar más y mejor , vimos un par de cucarachas que eso puede pasar perfectamente , pero el tema de la limpieza falla ya que no cambiaban toallas , solo les daban la vuelta . Aunque he de decir que por el precio y todo estamos contentos aunque hay cosas que mejorar

La ubicación

No me gustó el agujero de óxido de la bañera, compartir habitación con cucarachas, los utensilios de cocina, la cama es como dormir en una colchoneta de playa, la nevera rota y la puerta corredera del baño rota.

la cocina equipada hasta con microondas

La habitación estaba muy vieja, muebles muy antiguos y para colmo estaba todo llenos de cucarachas pequeñas y muchas otras grandes, eso sí, el personal hizo todo lo que pudo por cambiarnos de habitación, pero aún así lo pasamos muy mal por esa parte.

Discreto

Colchones viejos y duros, almohadas demasiado finas, me desperté con dolor de cuello.

All crew: at the reception, waiters, cooks, bartenders, cleaners are very nice and polite, open to talk, always ready to help. Great people, doing great job.

The hotel and its equipment are very old and worn out. Even though the room is clean, it has its own characteristic smell. After moving to the south of the island, we had to wash all our clothes because they were saturated with this smell. The equipment in the rooms, e.g. the refrigerator, is so old that it is rusty. The water in the pool is colder than in the ocean.

Trabajadoras muy atentas y disponibles. Las habitaciones están muy bien y desde la terraza se veía el Teide y el mar. Cogimos un estudio y teníamos cafetera y utensilios básicos de cocina.

Las almohadas eran un poco incomodas y no había lavavajillas para fregar.

Limpieza, accesibilidad y recepcionista amable

Q son baratos

Q no son comodos

The staf was wery polite and nice people.

The kitchenwere was old and in bad conditions

The apartment and location.

The food…

the view

Everything

The hotel is a bit dated so I think it wouldn benefit with a refurbishmemt

The staff is very nice, the facilitiesand furnitures are old, but absolutely OK. Fresh painted wall, in the apartement are soft towels, disinfected glasses, TV, aircon is working well (deposit 20EUR for the remote comtrol), the TV, anfd the fridge working well. The pool is beautiful, can it well swimming, and relax.

The lighting would be stronger.

I had a studio apartment on the 4th floor. It was the perfect size for one. It was on the quiet side of the hotel away from the pool area which was good. Had a balcony with a view of Teide when the clouds lifted. Studio was very clean and had all the basic equipment in the kitchen for cooking if you wanted to.

Have to be honest and say - the food could be a lot better. I opted for breakfast included which is unusual for me. It would be better to not serve food of that standard, but leave everyone to self-cater or serve cold breakfast choices only. The hot food items looked like they'd died a decade ago. Was tired on the last night of my stay and decided to opt to eat in at the dinner buffet. Bad choice. The food on display looked liked it had been prepared by a five-year old then been hung out to dry. Say no more.

loitve my holiday at PEZ AZUL for all the right reason spotless clean helpful friendly staff in all departments

Bad location

Staff are super rude

Nada

Normal

Great central location, comfortable and clean with very friendly and helpful staff. The pool is really amazing and the terrace is very beautiful, great to relax and enjoy the sun.

Our room was basic and a little bit run down, could do with an update probably, for example it didn’t have many convenient sockets for charging phones etc. But the beautiful views made up for it and it was always very clean. The staff are great.

Great location near bus station. Amazing view from balcony. Very nice personal.

nothing

so good going back 16 jJULY loved my buetiful veiw of mountains hope to have that veiw again if posable thanks loved room staff who made my holiday kind regards brenda

Staff were friendly and the whole place was very clean. Room was pretty much what you expect, tidy and efficient. The AC was adequate but the best part was the location. The views were good and you're a stones throw away from the town center, but far enough outside so that you don't feel too in the thick of it. Bit of a steep walk back up but a taxi is 4 euro from the centre, if you're not feeling the steep walk. Local facilities have everything you need. Word of advice, don't use the standard ATMs for cash. There is a Banca Marcha up the road, always look for those machines as they do not charge a fee. I travelled as a remote worker and the room had space for me to relax with the TV on and have a little workspace. Pez Azul is extraordinarily well-priced and fills every criteria I would expect from a Spanish 3* hotel.

The food was adequate. Glad I didn't pay for a specific board as you can just purchase the buffet day-by-day. It fills a hole when you don't feel like going too far. The place could be noisy from time to time, sound travelled quite easily through the corridors. I could not fault it beyond this really and those two points are subjective to a certain extent.