From the pictures, the property looked good and suited our needs as a family. The keys had been left in the door for our arrival.

The property was not what we expected when we arrived. It looked overgrown and unkempt - the outside area was dirty - over turned chairs and two old fire extinguishers just left in what should have been a patio. The view from out of the rear windows was of a barbed wire fence and overlooking an industrial estate (very untidy). The inside of the property had a very musty smell to it. The furnishings, bedding, towels etc looked very worn and not high quality. The table cover was sticky and did not seem clean. Quality of the fittings - kitchen, bathroom etc - were not what we expected. By this point, we felt that we could not have stayed in the property and left within 30 minutes. We informed the owner by message immediately. The location needs more explanation as it is at the back of several industrial type units.

Honestly, there was nothing particularly that we liked. It was kind of secured because of the huge fence and locked gates but other than that, nothing very promising.

The welcome was terrible with a list of rules texted followed by a call to upsell for a cheaper extension before even checking in. An early checkin by 1 hour was a huge deal - No even when I offered to pay more and there was no cleaning in progress or anyone staying. Strictly No Checkin before 3pm. Had to beg to get the key at 2:30pm. People are stealing spoons so we had to listen to a lecture about what to do and what not to. It was the worst welcome to a place. "This is my house" so you have to stay this way. "Are you Indian?". Not sure if the host is allowed to ask these kind of questions. And I am not Indian. After we left the review, the host started sending threatening text messages which I have attached. We will take action against them anyway and report to Bookings.com

The owner was rude Unable to park our van was told we could park down a side lane for £40 extra for two nights only Shower was cold Said we made a mess after we left but we only stayed about 2 hrs before leaving to stay at the travel lodge

The lodge was clean, well equipped. it is located in a very quite area, 20 minutes drive from Brighton, and 60 minutes to London. The staff was welcoming and offered suggestions for a nice places to visit

Comfy beds. Lovely clean place

Near a timber yard so not great surrounds

External area was very poor , dark and completely shaded by trees

We stay for 1 night only we had really good time .The property was very clean comfy beds The senter is only 8 min drive we had really good Thai food .

Clean and comfortable

Building work taking place - no refund offered Was good to be able to charge car but expensive cash payment No outside lights in seating area