The location is great, located in the right neighborhood: a bit away from the crowded center but in a walking distance. And this neighborhood is the place for good (not touristic) restaurants, bars and young people. The rooms have amazing decorations, clean, and are very big. The staff was helpful and kind.

Although we order the parking valet service, it was not as comfortable as I expected, there is no place to park in front of the hotel so the valet is actually from the nearby Piazza and you have to wait for them to come.

Hotel staff were so incredibly kind and accomodating from the beginning to end of our stay here. We cannot thank them enough for making this portion of our Europe trip so easy and seamless. The room itself was breathtaking - so spacious, incredibly beautiful, clean, and comfortable. One of the high points of our trip.

Excellent area, just over the bridge and where all the excellent and great value restaurants and bars are. Beautiful classic old building and tastefully converted to a hotel but retaining the huge rooms and fittings of a past era, everything works well though and the bathrooms use modern tech. The AC coped well with the extreme July heatwave and operated very quietly for such a large room, the fridge too and plenty of electric sockets, great to have a kettle as a Brit as the previous luxury Hotel in Todi didn’t so no early morning tea there until breakfast. As with most vacations it’s the people who make a difference and I have to give a great thank you to the lovely Giulia who arranged a lovely treat for us and was so helpful with advice and does/don’ts. It makes such a difference when you have only 3 days in a city like Florence, big hugs Giulia. We loved the City, just be careful of the bikes ignoring every road sign and traffic direction but had a wonderful end to our holiday there and this was a perfect place to stay with a genuine Florentine historic atmosphere and lovely staff.

Can’t fault it, nice bar either side and the soundproofing was excellent so didn’t keep us awake, all good

Very convenient location central enough yet peaceful. The decor is amazing, lots of painted marble and the ceilings are ridiculously rococo. The shower was good the air con worked really well and was almost silent- perfecto! The receptionist was lovely and went to a lot of effort to get us a taxi.

Wonderful enormous room with original period frescos and view over Arno - what more could you want? Very helpful and informative host who was happy to give us the history of the palazzo.

The room was very nice and had a window that opened onto the courtyard. Every room was different...ours was a bit small. The accommodations are on the 2nd floor and there is a small elevator if needed. We liked the neighborhood which was on the south side of the Arno River. It was quiet with nice shops and restaurants, but an easy walk to the main attractions.

Breakfast was not included. We would have appreciated brewed coffee and some breakfast items.

the premise into a former palace and the kindness and availability of the staff

Perfect location good wi fi.

Small room, bit noisy.

Its very clean, reception is nice

Isolation could be a little better, it was difficult to keep the heat inside the room.

right on the river Arno but was a bit noisy in the night.

very high ceilings resulted in every sound being amplified 10 fold, cracks between main bedroom door so light and very noisy people in the room next to us (2.30am). decor was tired and building works outside meant we were very disappointed

Amazing place to stay in Firenze

its good and clean. the location is perfect in one of the nicest area in florence , 10 to 15 min walk to the center. the street is full of the best rated restaurants. right next to the entrance is a cafe that you can sit and work with a nice atmosphere.

the room didnt have enough sunlight.

A gem of a hotel. One of the best finds I’ve ever encountered in 30+ years of traveling. Exceptional helpful staff, A1 location within strolling distance of the city center and amazing restaurants. I am already working on booking my return. Do yourself a favor and stop looking - this is where you want to be when traveling to Florence.

Zero. It’s wonderful 5 stars.

The size of the apartment was good. Complete with things you need for longer stay with family around.

mosquitoes in the bedrooms. it only attacks in the nights.

Absolutely stunning rooms and great views from the room. It's super close to the city center as well. Can only recommend!

tasteful interior

I didn't read the message carefully and overlooked the fact that we need to call the front desk to check in after 7pm. We waited outside for the check-in person to arrive