The staff were amazing! We celebrated my friends 21st birthday and they went above and beyond to make it special for her!

Breakfast was not included as there was no restaurant on site. This being said, it didn't matter as there were many small eateries within a stone's throw of the hotel.

The weather!!

Really good location, tube station just a couple of minutes away and lots of eateries very near by.

Has no restaurant, this would have been nice especially in the morning.

Central and yet quiet. Very comfortable and well designed. Staff friendly and helpful. It was a short stay-but definitely a memorable one for all the right reasons. I’m

I’m guessing this is a “generational “ thing- Happy Hour was very nice. I would prefer breakfast 😉😉

Lovely and clean, airy room, great shower, use of Molton Brown in the bathroom, usual tea and coffee provided, ironing board, and safe. Great location for Covent Garden, theatre, Leicester Square etc. The staff are delightful, and they provide wine between 6 and 7 in a little seating area, which is a nice touch. I will definitely stay again.

The breakfast was dreadful. In fairness, the hotel doesn't provide a restaurant, so they have a company nearby, that provides breakfast for them. It was vile..I wouldn't order this again.

Location.

We stayed here in October and told our friends. I booked them a room for two nights and one night for us pre-cruise. The price of the rooms were more and rooms were literally half the size of what we had in October. Terribly overpriced for what we received.

The location was phenomenal! They also have a happy from 6 til 7 in the evening.

it was very central. rooms were large and comfy

Na

very accommodating

Cleanliness and location

perhaps the room size but that is normal in London, plus they make great use of the space!

location is great, beds were so so comfortable with lots of lovely details in the room

Amazing property and location. Great bedding. Wonderful staff.

Nothing!

Super location. Excellent staff. Comfortable, clean room. Just superb.

The room was very clean The hotel staff were very helpful and ready to help all day long The location pf the hotel was amazing - close to many attractions in London Quick check in & out process and an option to pre order a van to the airport

Everything was great, it could be nice to have the option of breakfast at the hotel when needed

Fantastic little hotel ! stayed for only one night but really loved our stay . The room was spotlessly clean, bed super comfortable and bathroom perfect. Tea coffee and fridge and coffee machine also in the room . Staff were super welcoming and friendly. would definitely stay again .

nothing

Location near Theatres and Covent Garden excellent

Excellent throughout

The location, facilities and cleanliness are all perfect. The friendliness and personality of the staff made our vacation the best. Thanks to the staff, we had a super comfotable experience. After checking out, the staff asked us, "Are you still going out until your flight? Shall I keep your luggage?" After coming back to hotel, they asked us, "Do you want to use the bathroom?" I was impressed that everything was perfect. We found the best accommodation in London.

Not at all. Everything was perfect. We love this hotel and we won't choose the other hotel in London.

Good location, helpful staff

There was noise from the main street so I had bad sleep 2 out of 3 nights.

Location was great

Paid for a king room. We got 2 single beds pushed together to make a big bed. This meant there was a large ridge in the middle of the bed from top to toe