Loved the apartment and facilities.

Compulsory damage deposit of £200- quite a bit to pay out but was refunded promptly.

It felt secure, especially for parking a car. It was clean and well equipped. It was really quiet and restful.

I can’t think of anything.

Quiet. Bed, mattress and bed linen amazing

Not very clean. Only one very small saucepan.

The bed was comfortable and the facilities clean.

The instructions for getting the key and entering the property are completely wrong, thankfully the man I phoned dealt with the situation with patience, but I should not have to stand out in the cold for 30 minutes while proper instructions were found/given. There was only one saucepan in the kitchen and it did not have a handle..I have gifted the one I bought. It was unfortunate that I chose the coldest week of the year to stay as the heating was woefully inadequate. I had to buy some slippers and when watching TV tuck under the duvet. I would not stay again.

Peaceful, beautiful building amazing grounds, spotless apartment, great private patio perfect in this hot weather. I have stayed here previously and left them a glowing review but things have changed!

. Sadly my second stay was not as smooth sailing as before Exactly the same as my first stay completing the online check-in form was a nightmare, it will not allow you to download image of your identification, so I contacted them and said everything was identical to my previous booking and they will already have my ID but they still requested it so I emailed it.I booked it the same afternoon I was due to arrive, so check in is at 5pm and I informed them I would be arriving shortly after that. You require access codes for the main gate and the box so you can retrieve the keys for the actual apartment. Hence to cut it short i didn't get the codes until the following day. I have had no recognition about this or received an apology. After sending my ID they still didn't forward the codes on because they needed the answers to the questions on the check in form, which are basically my car registration and whether I have special needs. I had already told them over the phone these details It Absolutely ruined it for me and i ended up more stressed than before which totally defeated the object of me going there , which was to relax. So disappointed

The place was clean, the washing machine was good. I liked that there were 2 drying racks and an ironing board and iron. The Lounge was comfortable and there was enough kitchen equipment.

The floor was a bit sticky and one ceiling light was out. The main thing I disliked was the excessive ID requirements, We sent them a Drivers License, that wasn't good enough, so we then had to send a passport. The call centre was useless. They mentioned a 200 pound bond would be taken, but they didn't supply a link to be able to do it until we asked. It was supposed to be refunded, its been over a week and we are still waiting for our money.

So peaceful, a lovely grand building and nice grounds. The apartment was spotless and everything was in working order and up to date. Stylish and still cosy. I wish I could live there!

It was a bit of a nightmare finding it , as the taxi took me to 30A which was a dump. Due to it being set back from the road was where the confusion lay. Plus, once through the gate locating the key box was a bit like a treasure hunt too but certainly worthwhile

The fact it is all closed off from the public is great, its a lovely apartment and would recommend for another time or someone else staying in the area. The nextflix was a great bonus.

The instructions to enter the building where not clear, would also have liked tea and coffee making facilities available along with a spare duvet as it was booked for 4 people and only 1 duvet was provided.