Super schönes, gemütliches Apartment. Die Betten sind sehr bequem, gut ausgestattete Küche, Waschmaschine vorhanden!! Die Lage ist natürlich hervorragend. Man ist in 2 Min in der Stadt! Besser geht´s nicht!

4. Stock ohne Aufzug! Aber das nimmt man in Kauf, wenn man mehrere Tage bleibt!

Update of review due to issues with erroneous credit card charges, and issues to communicate with property management (see details in section "What didn't you like"). XXXXX Great location close to the city center with cafes and restaurants close by. Very quiet due to being located on the back of the building and being on the top floor. Large place suitable for a group of up to 6 people. Well equipped kitchen, and bathroom with a washing machine. Contactless check-in.

A few days after my stay I noticed on my credit card statement that the property charged the deposit of EUR 250 twice, once before arrival and once again after departure, hence a total of EUR 500. The first deposit has been meanwhile refunded, while the second erroneously charged deposit has still not be refunded. Unfortunately the property management does answer calls on the phone number provided, so the only option of communicating with the property management seems to be via the booking.com messaging service, which I do not consider satisfying in case of urgent problems. XXXXX Pre check-in communication a bit confusing due to duplicate messages. Property description fails to mention that there is no elevator in the building which could be an issue for guests with walking difficulties or families with small children - however was not an issue for our group of 4 adults. Main drawback was the bathtub/shower arrangement which makes having a shower somewhat cumbersome.

The apartment was very spacious, clean and bright and located in the heart of the city centre! The communication and the instructions for the accommodation were very clear and helpful!

The location and facilities of the apartment were great

The staff who comes to give the key to guests should stand in front of the building door, not stay inside the apartment because the door is locked and guests cannot go inside. For foreigners, it is not always possible to make a phone call to the staff.

excellent location, beautiful place, lots of character and space, excellent amenities, perfect check and check out service.

The rooms are very spacious and beautifully decorated. The kitchen is well equipped with all the necessary things for a short stay.

The WC does not have a washing basin inside, as a result of which basic hygienic rules are violated.

The apartment is well laid out with ample space for large families to use if so required. The flat is also placed in the central town with access to transportation with Trams right outside the front door. There are a couple of eateries all around the flat that are easily accessible and open till late for evening dinners. I can definitely recommend this place to families whilst in Graz

Just a bit of smells initially from the bathroom that does need looking into as we were informed that some tradesmen had just worked on it but the smell did linger a bit on for few days.

location. size of apartment. kitchen

lots of stairs and no lift