Enjoyed my stay & the staff so much that I returned to rent an apartment (studio).

Upon arrival at the hotel, we were and found the staff to be very helpful, well-mannered, and knowledgeable. The installation of an elevator was definitely a plus. We were escorted to our room and the luggage was promptly taken to the room as well. The staff catered to our needs throughout our stay and we hope they are appreciated by the owners. However, the room we booked, a deluxe studio, didn't quite live up to our expectations Although the room was clean thanks to the diligent staff, it fell short of feeling like a deluxe studio. What bothered us the most were the numerous signs in the room, imposing charges for bringing in outside food or requesting extra bedding, making us feel obligated to use the hotel restaurant. The prices were a bit on the steep side, but at least the staff delivered the food to our room, which was considering my recent back injury. In the description on booking.com, it is mentioned that guests can relax and enjoy views of the mountains. However, the view from our window looked onto what appeared to be a squatting area. Additionally, the TV only offered pay-per-view channels, which was disappointing. We also had water from the hotel, which seemed to be overly expensive, adding to the overall cost of our stay, which amounted to ₱4,000 for two nights. Moreover, there were several security cameras located outside the rooms, which we assumed were for safety purposes. However, when my partner inquired about the pool advertised, we were informed that there was no pool premises. We had also located only 300 yards from the farmers market in the description, but this was incorrect as Valencia was quite a distance away. Furthermore, the photos featuring the pool and scenic views were actually showcasing apartments in Valencia, not the hotel itself. In all honesty, our two-night stay was expensive and had its share However, it was the exemplary staff members that made our stay bearable.

the staff were all so friendly, accommodating, smiling always and you feel very at home.

nothing

No toilet inside the room

very accomodating staff and friendly. accomodate all our needs and excellent service. A hidden gem in dumaguete! highly recommend.

This place is a little gem, its off the beach but close to downtown. Its clean and the staff are very friendly. Big shout out to Gil and the staff of the kitchen the best breakfast in the Philippines is right there!

The bed's mattress was a little soft for my liking and the bed squeaked every time I moved but other than that the room was good.

Exceptionally clean and the swan towels were a nice touch. All staff were extremely polite and helpful. Please ensure you visit the restaurant on the 4th floor because the chef is AMAZING, thank you Ghil (this spelling may be incorrect)

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WAS THERE FOR LONG STAY, LIVED THERE 3 WEEKS AND WAS TREATED WITH DIGNITY AND RESPECT AND IT FELT LIKE FAMILY, THE STAFF WENT OUT OF THEIR WAY TO ACCOMMODATE ALL MY NEEDS. WILL DEFINITELY RETURN, IF EVER NEED TO STAY IN DUMAGUETE AGAIN IN THE FUTURE.

ATTENTION THEY PAID WHEN SPOKE TO ANY STAFF MEMBER, THEY WOULD GO OUT OF THEIR WAY TO PLEASE ME, THE CLEANLINESS OF THE WHOLE HOTEL WAS IMMACULATE, STAFF WAS ALWAYS BUSY, AND MULTI TASKING, FELT BETTER THAN HOME!