Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our stay, had a problem with the fireplace but the issue was resolved very quickly. Had much needed time with family and we will do this again soon!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Pros: Cabin was nice with plenty of space, good location! All of the basics were there in the kitchen. Enjoyed the hot tub and gas grill worked great. Really enjoyed the pool table and spending time on the decks in rocking chairs. CONS: We were terribly disappointed that there were zero Christmas decorations up. Weve been coming in Dec for years and this was the first cabin we’ve stayed at with nothing. I bought 6 movies for us to watch and they were blue ray because the cabin listed blue ray players but every player in the cabin was basic dvd so we couldn’t watch them nor could we get the big screen tv upstairs to work. We didn’t call because not a reason to send someone out on Christmas to service. Only other issue was dish washer. We ran it twice and dishes weren’t clean. It’s just time for it to be replaced I think.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is amazing. Tucked away from all the busyness of downtown but still close enough to everything. Definitely will be staying again with Elk Springs Resort in the future.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Cabin is nice. Location is great in regards to proximity to Gatlinburg, Pigeon Forge, and Sevierville. The house is in a steep hillside so caution needed with children. We were disappointed in the cleanliness of the cabin upon arrival. Visibly dirty floors, dog food from previous guest in most rooms. Sheets in one bedroom did not appear to have been recently washed or had dirt from washer/dryer still on them. I understand this is a pet friendly cabin but for the price we hoped for more attention to detail when it came to cleaning of obvious dirt/food on floors. The resort staff is very kind and did call to check in.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: For the past several years, our soccer team has stayed in several Elk Spring cabins. These cabins never disappoint! They are clean, well-maintained, have great amenities in each cabin and are a great location for us. We love them, and keep coming back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My husband and I took my dad to the mountains in Gatlinburg. This cabin was a great choice. We had so much room and plenty of outdoor spaces.The Elk Springs Resort team communicated very well! One thing was I read there was a screened in porch and I searched for it. Other than that,it was perfection and we will return soon.

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was just "ok". We have stayed with Elk Springs before and the experience was amazing. This time around was a bit disappointing. The cabin was not properly cleaned prior to our arrival. The floors were dirty, as in, dirt and other debris sticking to our feet dirty (this was primarily in the bedrooms). We also found food still stuck to the counters and bar area, a used wash rag was found hanging on the shower rod, several long hairs (abnormal amounts) were found in the shower stuck to the walls,, and the beds had dirt and hair on the sheets. After contacting Elk Springs, housekeeping came out and switched out the sheets after our first night. We cleaned most of the other issues, but did notify Elk Springs about them. They offered to clean up the missed areas, but we declined as we were on a busy schedule and did not want to wait around for someone to show up and clean the cabin. The appliances have also seen better days. The dryer would not initially work, but after contacting Elk Springs, they sent out a maintenance tech and he fixed the issue fairly quickly. The hot tub was low on water, the water smelt bad(not typical chemical smell), and debris was floating in the water. I will say that the customer service portion of their business did a good job, but whomever is contracted out or hired to clean the cabins, should be reviewed.Overall, outside of the cleanliness issues, the cabin was just ok. Due to the cleanliness issues and with the shear number of properties available to rent in the area, I cannot say we would return.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time staying at Southern Comfort. We were in town for a large family reunion. The other two cabins I saw were equally as nice.Southern Comfort was spotlessly clean, the kitchen was well-stocked and the beds were extremely comfortable. Dan was very helpful with a last minute change due to our need to bring our dog. If we are ever in the area again, we will rent from Elk Springs Resort. I have already recommended it to friends.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was very beautiful, very spacious, quiet.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an amazing time at this beautiful cabin! Would definitely recommend!!

Nice location and beautiful house. Limited parking. The kitchen needs a good scrub down. Needs to add some cooking utensils and pots and pans.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was very nice overall. The pictures best described what to expect. However, cabin was advertised as 3 full bathrooms and this location had had only 2 full bathrooms which did not work well when you have 11 people. We were also not happy with the cook ware arrangement. There were only 11 place settings and we had to use the dishwasher at least a few times per dya. Pots and pans were minimal too. The owner needs to spend a few hundred bucks to upgrade pots/pans and utensils (this was very disappointing) If the bathroom and utensil situation taken care of, we would have rated close to 5 star. I hope this gets corrected in the near future and do not understand why there were not prior complaints

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place to stay. Very clean and comfortable. Loved the hot tub and pool table.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Many cabins we’ve stayed in over the years have had some kind of Christmas decorations, maybe just a string of lights or even a Christmas tree, so that would’ve been nice. Coffee cups in the cabinet were dirty. We saw a couple of roaches in the downstairs bathroom. Overall we enjoyed staying there.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Location was great! Management company was thorough and professional, easy to deal with. The house was large and accurately described. The property itself wasn't clean. Floors were filthy, counters sticky, just generally could use a good cleaning inside and out. The dishwasher didn't work well and utensils were cheap. Overall the property needs to be upgraded considering the rental fee. We also felt there should have been some Christmas decorations up since it was a week before Christmas. We would book with Elk Spring again but probably not at this particular cabin.

Using VRBO is easy. Cabin was difficult to find at night. The sign “Southern Comfort” wasn’t easy to find. No reflection on you, but getting into Gatlinburg was brutally crowded. Doubt I’ll visit again. The city needs to accommodate the annoying traffic. Also frustrating that while traveling you can’t always get internet.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I rented the cabin for my family to celebrate Christmas ... it was absolutely perfect! Very clean, awesome staff, we felt right at home

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was nice, but the beds are not comfortable, not enough sitting space in the theater room, just one sofa, when I turn on the fireplace upstairs the fire alarm would come on but the maintenance did come and fix within 4 hours, downstairs rooms are really cold, the rocking chairs are not suitable for large people and the furniture in the living room area sits to low making it hard for tall, heavy or older people to get up, the TV in the upstairs room didn't not work and the TV in living area you couldn't see it if you sitting in the kitchen area, the air hockey machine was not working.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I stay with Elk Spring because I can always count on their cabins to be first class. And they always are. But this cabin is mediocre at best. It appears to be older. The toilet seats are all scratched up. Floors are scratched up. The heating is definitely a problem. In order for the bedrooms to be warm, you have to heat the living room up super hot. Very uncomfortable. One of the bedrooms, you can’t walk on both sides of the bed. So one person has to crawl over the other person to get in and out of bed. I did have dirty dishes in the cabinet and the cleaning lady left the rag she cleaned with, wet and balled up on the counter upon arrival. The beds are super hard. To get to the cabin, the roads are very winding and the whole vehicle would get sick every time we drove it. I have honestly never had anything negative to say about one of their cabins before. But I won’t be back to this one.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I stay with Elk Spring because I can always count on their cabins to be first class. And they always are. But this cabin is mediocre at best. It appears to be older. The toilet seats are all scratched up. Floors are scratched up. The heating is definitely a problem. In order for the bedrooms to be warm, you have to heat the living room up super hot. Very uncomfortable. One of the bedrooms, you can’t walk on both sides of the bed. So one person has to crawl over the other person to get in and out of bed. I did have dirty dishes in the cabinet and the cleaning lady left the rag she cleaned with, wet and balled up on the counter upon arrival. The beds are super hard. To get to the cabin, the roads are very winding and the whole vehicle would get sick every time we drove it. I have honestly never had anything negative to say about one of their cabins before. But I won’t be back to this one.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is Beautiful! And very clean!The luxury feeling you get when you walk-in is priceless. The open first floor with great kitchen and view of gas fireplace makes for great family gatherings. This is a very spacious cabin with well thought out bedrooms and bathrooms with multi- ages in mind.Elk springs does a great job of making sure they keep in contact to see that everything is going well.This cabin is easy to get to and easy access to the Arts Crafts distric and downtown Gatlinburg. Be sure to try Mamas Kitchen too! We stayed with another cabin company before finding this one and we will only book with ElkSprings from now on. Already booked another stay in the spring!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is Beautiful! And very clean!The luxury feeling you get when you walk-in is priceless. The open first floor with great kitchen and view of gas fireplace makes for great family gatherings. This is a very spacious cabin with well thought out bedrooms and bathrooms with multi- ages in mind.
Elk springs does a great job of making sure they keep in contact to see that everything is going well.This cabin is easy to get to and easy access to the Arts Crafts distric and downtown Gatlinburg. Be sure to try Mamas Kitchen too! We stayed with another cabin company before finding this one and we will only book with ElkSprings from now on. Already booked another stay in the spring!

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was nice and spacious, and near top of mountain.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall I am satisfied with my stay. The indoor is well organized and decorated. It has enough room and space for a large group. I will choose this cabin further if I get a chance. However, the only problem I found was that the toilet bowl could be cleaner.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this cabin. Good location and very clean. My only complaint, which is personal opinion, is the theater screen. We couldn't get it dark enough to really see the screen.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice area.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall a good experience. The cabin location was great. We appreciated all the email and text reminders from management regarding processes. Many of the dishes and the grill were not clean on arrival. The dishwasher did not work properly and used a specific type of tablet which we had to purchase. The bedrooms and baths were clean except very dusty under the beds. The cabin was cold and we could not adjust the thermostat. Additional blankets would be great. We really enjoyed the hot tub and outdoor decks on both levels. For the price and length of stay, additional paper goods, soap and dishwasher tablets would have been helpful. We had to purchase all.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: As usual, our family had a great time at an Elks Spring Resort cabin. It was fully stocked with kitchen utensils, well-maintained and reserving was easy on-line. We'll definitely be back! the only thing I would change is the coffee maker - it was 4-cup and not nearly big enough for our group's size.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was nice but could have been cleaner. The curtains were dusty and needs updating. The washer leaked from upstairs down into the kitchen. There needs to a television upstairs, it is just for movies like dvd. There were no kitchen towels to wash dishes. However, we had a wonderful visit with our family and it was great to see them.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were disappointed with the advertising of the fireplaces but we’re not told I before booking that they were not in use. The A/C was very nice and kept the place very cool. The exit experience was nice not having to do a bunch of cleaning. Loved the pool table. Upgrades or repairs needed; air hockey table didn’t really work. Pots and pans are old and peeling. Could use containers for left over food. Potatoe peeler and can opener was useless. Dishwasher did not wash dishes. The place was clean overall and I know you allow dogs, our dogs passed weeks before we came so we did not have a dog sadly but our feet/ socks were black walking around.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were disappointed with the advertising of the fireplaces but we’re not told I before booking that they were not in use. The A/C was very nice and kept the place very cool. The exit experience was nice not having to do a bunch of cleaning. Loved the pool table. Upgrades or repairs needed; air hockey table didn’t really work. Pots and pans are old and peeling. Could use containers for left over food. Potatoe peeler and can opener was useless. Dishwasher did not wash dishes. The place was clean overall and I know you allow dogs, our dogs passed weeks before we came so we did not have a dog sadly but our feet/ socks were black walking around.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and myself had a wonderful week. Cabin great, clean,roomy. Good location to everything.