Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time. The location is great with plenty of level parking. Convenient to the arts and crafts loop. The cabin was clean and everything was in working order. We had a early Thanksgiving dinner and the only thing we were missing was a second 9 by 13 casserole dish. The kitchen even a Kerrigan with 6 coffee pods! Pool has towels and restroom to change in the separate pool house. There's an alarm on the pool door that surprised us but it was easy to figure at (and there's instructions posted by the door). We enjoyed movies in the theater room. The recliners were extremely comfortable and there were super soft blankets on the rockers. We used the firepit with morning coffee. Theres not really a view from the balcony, just woods, but fairly private. We had older teens and young adults with us and all had a great time. The floors are squeaky, especially in the kitchen, so no sneaking around. Overall it's a great cabin with an awesome pool and amenities.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin we stayed in was furnished well with everything except the kitchen. I wish there had been spices to chose from.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The only complaint with the cabin, was the rental next door. They would come back later in the evening hammer and fight, yell and so on until 2-3 in the morning.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was excellent, the pool house and outside decks were perfect. We would NOT reserve this cabin again for two reasons: 1) every door and all the floors creaked loudly and 2) the kitchen was not well appointed with enough coffee cups, dishes, pots and pans or utensils.You would think the cleaning crew would have reported that the doors needed to be "oiled" and the floors were exceptionally creaky.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay at Lumberjack Losge. The house was clean and ready when we arrived. The communication from the company was easy to follow and made check in easy. The house itself was perfect for our family with room for everyone to comfortably have their own space. We enjoyed using the hot tub. The kids loved the pool. The outdoor deck with a TV was perfect for relaxing and watching football. The location was also great and a short drive to downtown gatlinburg. I would stay here again and recommend to others.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Thank you Elk Springs Resort for a wonderful Labor Day family weekend. Lumberjack Lodge did not disappoint. It brought our family together in a beautiful rustic atmosphere. We felt like we were staying in a treehouse. It was clean and equipped with everything we needed for our family reunion. We are looking forward to returning next year for our Labor Day Family Reunion.

We had 8 adults and one teen with us for our trip and the cabin was awesome! We thoroughly enjoyed all of the amenities but especially the pool and hot tub.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our vacation rental experience was wonderful. The pros outweighed the cons. Pros: We had enough room for everyone. Parking was spacious (we had 3 cars). Customer service was very informative, understanding and available. For activities we truly enjoyed the Diamond Heist Escape Room and the Alcatraz Museum!! Cons: For movie night the sound system wasn't as loud as we expected. There was a water bottle left in one of the movie seats. Instead of putting the top sheets on one of the beds,they were folded on the bed rail. Crumbs found in chair at dinning table. Despite the cons, we are looking forward to returning. :)

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The lodge was wonderful! It was large enough for kids and grandkids. We all loved the pool, theater room and firepit. Location was excellent - right off the Arts and Crafts tour. We will definitely return!

The property was immaculate and the service was top notch we had two small gl8tches that were handled immediately. Would definitely return

Nice cabin and plenty of room. Kids enjoyed the pool. The cleanliness of the cabin is not great. The bed sheets had hair and eyelashes on them. Dishes and spatulas had food still on them. The office handled it well and sent clean sheets.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was not cleaned as one would expect a hotel or vacation rental to be cleaned. There were sticky films on the night stands, flooring, and windows. The bedding is old and worn. The air hockey table had a broken paddle, the washing machine did not work, and there was a smoke alarm chirping because of a low battery.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great visit at lumberjack cabin. It is in a great location ! Not far from Gatlinburg and about 30 minutes from pigeon forge. The beds are very comfy, plenty of room for your whole family to stretch out or hang together ! The only things I would change extra heater in bottom floor( we did everything they suggested but was still very cold) nicer bath towels and a different shower head or glass doors on shower upstairs very hard to keep all the water off the floor !

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing, our family had a fantastic time!!! The cabin is beautiful but the cleaning not so much. There were lots of cobwebs, cheese curls on and in the couch and the large windows in the living room were filthy. It was “surface “ clean only.Also, when we booked we were told that an indoor pool was being put in and could possibly be done when we arrived. We called the morning we were to check in to verify if it had been completed. We were told yes..... it was NOT! Very frustrating!! The staff we spoke to were very professional and friendly but apparently not very knowledgeable on the specifics of the property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was spacious and very clean. All appliances worked and we had a great time. I would suggest an upgrade to the cookware to include some type of skillet. Also, renters need to know that the water gets extremely hot. Other than that, we would definitely stay here again. The porches were very inviting and relaxing.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The size of the cabin is perfect for two families. This was our second visit to Lumberjack Lodge however I do recommend some updates. The bathroom on the main level smelled of urine terribly upon arrival. The third level began to smell on day three. The bed sheets need to be replaced. We should have been told there was construction adjacent to the cabin. The rocking chairs on main level were encased in spider webs. There were multiple kitchen utensils dirty. The cabin was very clean on our first visit in 2011. This visit was disappointing from a cleanliness review.

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Very disappointed in how unclean the cabin was. The stove was broken. They finally brought a new stove on the last night of our stay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is great for a family vacation! Plenty of beds and bathrooms, an awesome game room and lots of outside seating. We thoroughly enjoyed the theater, game room and hot tub. Dining was spacious, appreciated the Keurig. Easy to access Pigeon Forge or Gatlinburg , GPS takes you away from the main overcrowded streets. Was able to Grub Hub, which was nice once you get in and don’t want to go back out!
Floors are super squeaky, so with a lot of people walking around it can be a little hard to ignore at night or early morning.
All in all would definitely return!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is great for a family vacation! Plenty of beds and bathrooms, an awesome game room and lots of outside seating. We thoroughly enjoyed the theater, game room and hot tub. Dining was spacious, appreciated the Keurig. Easy to access Pigeon Forge or Gatlinburg , GPS takes you away from the main overcrowded streets. Was able to Grub Hub, which was nice once you get in and don’t want to go back out! Floors are super squeaky, so with a lot of people walking around it can be a little hard to ignore at night or early morning. All in all would definitely return!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was bigger than expected and very clean. The only issue we had was related to the kitchen floor. It squeaked so bad any time someone walked on it. Other than that, the cabin was very nice and spacious for the 4 couples who went on our trip. We would rent this cabin again.

Family vacation with 9 people. There were 5 bedrooms which made it nice. All king beds except one room with queen size mattresses. Price of rental was fair. Did not have a Mountain View but was ok on patio. Got to see a bear. Was a fun time. Was in mountains but not too far from downtown Gatlinburg. Very windy roads to cabin so take your time.

The cabin was beautiful, but that is all I an say on that subject. Now where do I begin, first the facility cleanliness was substandard. On the day we checked in we were told the cabin was ready earlier than expected. When we go there we walked into a dirty cabin. Dirty soiled sheets, stained bed mattress covers, dirty tubs, broken kitchen sink stopper, black dirty broom (molded), dirty dishes, crud in the bottom of the kitchen trash can, toilet water leaking in the bottom bathroom, obvious fingerprints of previous guests on surfaces. Me and my family were totally and utterly disgusted. We wanted a refund , was told no. I was refunded $100 for the cleaning and they offered to resend out house keeping. So help me understand, if they did not do their job originally why in the hell would I ENT them to com out and try it again. I will never book through this site again. It is a bait and switch and the customers did stuck. My family and I were looking to have a great vacation and it was ruined from the moment we walked through the doors of the fact were staying

Rating Details:The vacation rental was spotless.I was somewhat unhappy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:HI!! My friends and I stayed here for the weekend and had the BEST customer service care!! We woke up the next morning noticing that the fridge was not cooling properly and by 4:00pm they had it replaced!! (10 Stars to CUSTOMER Service and Management!!)The couch and great room furnishings NEED to be replaced as we found that the chair sinks and the couch has a wood plank to support IT from sinking.(For this I give it 3 stars) Other than that the cabin was GREAT!! If you are looking for a robust view of the mountains... this is not it. It was a little further from center city than we expected but not too bad a drive.The property was clean and I would recommend this and provide details of location to city for others.

Rating Details: The vacation rental was spotless. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: HI!! My friends and I stayed here for the weekend and had the BEST customer service care!! We woke up the next morning noticing that the fridge was not cooling properly and by 4:00pm they had it replaced!! (10 Stars to CUSTOMER Service and Management!!)

The couch and great room furnishings NEED to be replaced as we found that the chair sinks and the couch has a wood plank to support IT from sinking.(For this I give it 3 stars) Other than that the cabin was GREAT!!

If you are looking for a robust view of the mountains... this is not it. It was a little further from center city than we expected but not too bad a drive.

The property was clean and I would recommend this and provide details of location to city for others.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The cabin was perfect. Convenient location to Pigeon Forge or Gatlinburg. Plenty of parking. The cabin was very clean. There were 5 couples that went on our trip and we would definitely stay here again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was perfect. Convenient location to Pigeon Forge or Gatlinburg. Plenty of parking. The cabin was very clean. There were 5 couples that went on our trip and we would definitely stay here again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was beautiful! It was clean and we had no issues. We had a wonderful stay!

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The cabin was beautiful! It was clean and we had no issues. We had a wonderful stay!

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Not a great Christmas vacation to be out of power for 3 days.

Rating Details:The property manager was very unhelpful.The vacation rental was somewhat dirty.I was happy with the location.I was somewhat dissatisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Not a great Christmas vacation to be out of power for 3 days.

Rating Details: The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall it was an enjoyable stay. The only issues we had were the mattresses need to be replaced. They were like sleeping on a concrete floor. Also the pillows were flat, if you're booking this cabin I recommend bringing your own pillows.

Rating Details:The vacation rental was spotless.I was very happy with the location.I was more than satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Overall it was an enjoyable stay. The only issues we had were the mattresses need to be replaced. They were like sleeping on a concrete floor. Also the pillows were flat, if you're booking this cabin I recommend bringing your own pillows.