Small, but very beautifully furnished rooms; small but nice bathroom; absolutely quiet

No hairdryer; difficult to check in: I tried checkin online at 3pm while I was still 150km away - it took me more than one hour for two rooms! I several times called the help telephone number that should be available until 6pm but noone answered. At the hotel outside there is a numeric pad which I thought I have to type in the checkin code, but it didn't work. I then called the help telephone number and they told me to go inside. There is another numeric pad and after inputting the checkin code, we got the room keys. Why isn't there a note outside? Very difficult, especially for an elderly person like me (I am 65 years old..

we stayed for two nights there, we enjoyed it very much. The hotel is located in a small village, not far from Zermatt. it was self check in, and the room was very modern and beautiful. The breakfast was great and yummy. The staff was so polite and nice to us.

we had a bit of a problem to check in by ourselves since we booked the hotel via booking

Nice and freindly staff

Quiet location, 15 minute train into Zermatt. Excellent breakfast included.

great value for money

small confusion during check in

New, very clean, warm, beautiful shower and the bed was very comfortable! The service from the Bar/restaurant across the road is excellent and parking is free!

the electrical power outlets are new and the shape doesn’t fit the adapters - luckily there is a USB port!!!

Pretty comfortable and brand new

Maybe the hotel could have few more spaces dedicated to them in a parking near instead of asking customers to go there and pay if there is no more space (3 free parking space for the hotel)

The hotel is clean and cosy with lovely staff at the breakfast/reception area!

May not be suitable for travelling with the elderly or guests with big and heavy luggage as one needs to walk down a very steep cobbled stones walkway before reaching the hotel.

Fine design Comfortable with modern interior. Fine breakfast as of 4 star hotel

new furnished and clean, coffee machine in the room

Very bad sound insulation. we stayed for 1 night on 24 Dec, and we could hear the Church sound so clearly, almost didn’t fall asleep the whole night.

very modern hotel, super comfy bed, in close proximity to the train station. friendly stuff

Very nice place to stay! Good breakfaat, comfortable and clean room, polite host

The space was well-maintained and clean. Check-in was easy with the keycode on the lockbox. Although a little tight, the bathroom was comfortable and well-designed.

The listing identified access to a fitness center, but it did not indicate that it was outside the building. Additionally, the fitness center hours shown on their website were not accurate, although I was able to get a member of the hotel staff to open the gym for me on Sunday morning. I greatly appreciated the private workout space!

Staff is welcoming and adapt to guest needs. Communication is easy and straightforward. The facilities itself seems brand new, beautiful and comfy. The price of the night was good for the value.

A dedicated chair could have been added to seat at the desk. There is a sofa that could be use for that but eventually a but short if you want to work for couple of time.

new and modern