the facility is the best in Jaén.

Need more staff who’s can speak English.

The hotel has a nice view and piscine

Very poor service, the price on booking is 4 to 5 times higher than if you book the room to them directly. The price is way above what hotels charge usually in Peru. Moreover, the quality of the service is extremely poor for the price you pay. The staff is slow, incompetent and some of them are even unfriendly. No mini bar in the rooms, uncomfortable bedding, average and extremely expensive food compared to local prices, even in excellent restaurants in town... Also, the laundry service is charged 10 times more than the best laundry in Jaen. Hotel to be avoided, especially if you are a foreigner as every opportunity seems to be good to rip you off.

the Pool was amazing and the rooms were pretty nice

The pool area had broken chairs and the staff was not kind. When I arrived they wanted to give me a different room than the one I booked and also wanted to charge me more services that the booking said were included.

This hotel is surely the best available in Jaen, Peru. However, with no hot water for our showers, no hair dryer anywhere on the property, no WIFI except out on the common stairs or in common areas on the main floor and a very poor breakfast this hotel and Jaen in general, is not ready for international tourism.

This hotel is surely the best available in Jaen, Peru. However, with no hot water for our showers, no hair dryer anywhere on the property, no WIFI except out on the common stairs or in common areas on the main floor and a very poor breakfast this hotel and Jaen in general, is not ready for international tourism.

The swimming pool

People were very kind

The pool area is nice and the view in the room was great. Room was basic but clean

Hotel was outside out Jaén making it hard to walk around town but good for getting a quiet night sleep as a result. Breakfast included hot food but the food was quite bland, especially by Peruvian standard. The bathroom was a bit dark with a window located very high up making it hard to close, especially when the staff warned me to not open any windows due to mosquitoes outside.