Everything

Nothing it was fab

I have stayed many times at the property and think the refurb looks fantastic. The reception and bar area are welcoming and make a great first impression.

I found the bed very hard and didn’t sleep well,

Great location staff very friendly and professional

I had trouble sleeping as my room faced out to street and it was very noisy very late at night

Hotel decor modern, staff very friendly and helpful and room spacious with a comfy bed and shower room is large.

Cleaners on the go early doors so if your a light sleeper good luck.

Nice surprise of all of the changes. Excellent to have coffee facilities in room with all the extras as now a royal hotel. Staff are friendly and helpful. See you in October and december

Nothing, all excellent

Will return. Clean, loved the fresh fruit and shortbread

The aircon that did not work. It made sleeping terribly uncomfortable until having to give up trying at 4am and asking for an engineer to have to look at the aircon, to which only a fan could be provided.

The hotel was excellent. Modern, clean, up to date, comfy and enjoyable. Rooms are spacious and very well equipped with everything you need. It’s in a perfect location in the centre of Glasgow. Staff are very professional and welcoming.

I don’t know if it was because they were getting checked, as 2 out of 3 were working, but the lifts were very slow and crowded.

The entire hotels presentation was lovely. Friendly helpful staff and lovely room. Breakfast was delicious and there was so much choice.

Lovely, stylish, comfortable and clean

Newly refurbished

Some signs a little bit confusing

The Room was beautifully decorated and spotless.

I stayed in room 433 and the toilet flush handle was hanging off and was really hard to flush, It would take so many attempts to get it to flush each time. The plug in the sink was broken and wouldn't come out so after washing our face there was no way to get rid of the water which meant we had to brush our teeth and wash our hands using the bath tap. Very disappointed because the room was gorgeous but it all means nothing if you can't use the main facilities so much for a superior room.

Staff very helpful. Good location. Comfortable bed. Varied breakfast.

Rather dark in parts of the room and although the bathroom was clean and well decorated ,some of the fittings could have been better designed

Cleanliness, staff and modern decor and furnishings

Nothing

Very clean

The staff are exceptionally friendly and accommodating. Nothing is too much trouble for the receptionists.

I was impressed as the plates were cold i asked for a napkin to keep food warm and the older glasgow man found me a warm plate

I feel a more relaxed bar all very bright would have bern more encouraging to stay later if it was better lighting

Clean, stylish, central location and friendly staff.

No faults

Everything about it The bed was comfy View was good

Nothing

Clean, comfy, stylish

Nothing

The Hotels centrally located short walk from a Q car park and close to shops and train station ,food and drink options are good, The room had 2 double beds and all the usual items as well as a fridge. The price is very reasonable.

not applicable., as the hotel met my expectations. Our view from the window was the train platform however the room had good glazing which prevented any noise .

Fab location. Very comfortable beds. Good sized room. Great location.

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Location & breakfast excellent

Servicing of room was done very late & not all supplies were replaced

Easy check in, friendly staff and comfortable beds

The TV didn’t work very well

Shower was great and bed was very comfy.

Great location and staff. Downstairs renovation is excellent

Its closeness to the train station. Bit noisy from the trains. Should provide earplugs in the rooms 😂

Clean and tidy throughout, staff were helpful and friendly and food was very good

Would have liked to be told in advance of the noise from the trains, would be no good for light sleepers

Loved the location, the staff, how close it was to decent parking, the room was clean and very comfortable, great bathroom, all round great hotel.

Nothing.

Central location, lovely fresh decor. Comfortable beds, beautiful bathroom. I’m

Slight problem tv channels ( only two accessible. Tv needed tuned. Room was cold. Difficult to regulate the heating.

Room is spacious and very nice, great location, great price.

The elevator was very slow. One of the elevators didn't work, so it made things a bit more complicated.

Comfortable room and warm

Over train station very noisy

In the heart of the city love all thee jury’s in hotels

Nothing