The massage was excellent! Loved the big bedroom, too.

The location.

The property was formidably clean and neat. The staff was willing to assist and help. They displayed an immense patience answering every question in a practical and pragmatic way. The resolved issues and problems. The staff was remarkably effective and punctual. Every sudden and unplanned necessity was nicely approached , treated and solved. Cleaning ladies, breakfast personnel , front desk staff, doormen and bellboys showed kindness and effectiveness. The hotel taxi service and drivers were highly professionals.. super accurate and punctuals. They showed a great knowledge about the city and its history ( without taking the place of a tourist guide) and gave wiser advises.

I think nothing else should be required to have a wonderful stay. I was very satisfied and pleased in every sense.

Breakfast had mostly the same items but there was some variation from day to day in the hot offerings. It was very good and the coffee too. I especially enjoyed the fresh fruit and home-tasting scrambled eggs. The rooms and beds were very comfortable, with a safe, nice big tv, and plenty of room to move around. The staff were all very accommodating, friendly, helpful and super nice. The location of the hotel is very good. We didn't try the spa but we heard it's wonderful. The hotel was also very quiet.

There is variation from room to room. We had three different ones, two with AC one not, although it really isn't necessary since you can open the windows to get some cooler air and circulation. In at least one room there wasn't enough light in the bathroom although the bathroom itself was very nice, and a couple of rooms only had a mirror in the bathroom, none in the room itself.

Personale cordiale e disponibile . Struttura curata .

Colazione da migliorare .

キトの中心部のホテルです。民芸品市場へも徒歩圏内、またホテルの食事は大変美味しく日替わりでメニューも変わるため飽きません。部屋も広々として清潔で大変満足でした。すべてが大満足ですが、特によかったのは屋上のスパ施設を宿泊者が利用できる点です。ホットタブとジェット付のプールがありゆっくりできます。サウナもミストとドライがあります。スパだけでもコスパ最高でした。

少し規模の小さいホテルなので、キト発のツアーに参加するとこのホテルまで迎えに来てくれないケースがあります。定番の集合場所はシェラトンホテルになり、こちらからは徒歩１５分ほどですが、早朝夜間はあまり治安が良くないので一人歩きは絶対に避け、タクシー利用を勧めます。 なおタクシーはホテル前に停車しているホテル専属のものが車体も大きなSUVで運転手さんも荒くなくてよかったです。値段は相場と変わりません。

Это идеальный отель. Все супер!

Нет недостатков!

The hotel is showing its age just a little. But overall, it was a great stay, excellent valve, very large room and fantastic staff.

Nothing of substance.

We had an unpleasant experience with the hotel's breakfast service, but the staff was quick to apologise and offer compensation.