General house keeping could do with improvement, mould in the bathrooms. The room needed some general maintenance, blinds didn't work and furniture had rips. Bathroom door was hard to slide.

Position

Orientation of room. There seemed nowhere you could put your suitcase without falling over it. The shower leaked badly had to use the extra towel to mop up. There was a smell in the vestibule due to the garbage Shute. Not a happy camper.

Room was great size, location was perfect. Staff where very friendly and helpful

Bed definitely could be better!

No breakfast

Price

great location

running toilet which we asked to be fixed but wasn’t

property was expected. however the staff member Ho Lee was excellent. we were given a free upgrade, and ensured our stay was a great one. he was lovely and patient and someone everyone needs in their company.

rooms are very outdated and carpets are yucky

great location, exceptional staff

n/a

love everything. the staff where friendly and the unit was clean.

nothing at all.

staff were great, rooms clean and tidy

no hot water, no answer at 9pm when calling for assistance.

clean and tidy. staff were excellent

no hot water. sleeping cushion were flat. tried ring reception at 9pm for hot water and no answer

Staff were fantastic... Very professional and helpful... Went above and beyond... Room was great... Exceeded expectations...

Central location exactly what we wanted, and apartment had everything you could need for either a short or longer stay, with good facilities for washing and cooking etc. All the staff were friendly and helpful, with a special mention for Ho, who helped us sort out teething problems with the fans and safe.

The beds were quite soft, so no good for us and we ended up with backache most mornings, but would be perfect for anyone who actually likes soft beds, so just a personal dislike rather than a problem with the apartment. What we REALLY didn't like though, was the lack of curtains in the living room. (There was a net curtain only). It is quite creepy sitting there knowing that the dozens of people in the apartments over the road can see everything you are doing, like being on display. We ended up sitting in the dark and just using the ambient light from the bedrooms to see our way around in the evening. Whoever owns this particular apartment (I think it was 1103), should pay for a decent curtain to protect the guest's privacy.

very central

a bit noisy with construction but expected in a big city

Staff, particularly Ho, were very helpful and accommodating.

We booked a 2 Bdr Apt 6 months in advance, requesting the highest floor possible as we came from a Regional Area to enjoy views....upon check in we were allocated the 6th Floor! The lounge could not seat 4 people as booked. Only free to air TV was available. The electric oven did not work, thank god the microwave did. One bedside lamp in the master Bdr did not work. Basin plug in the 2nd Bdr did not hold water. Shower rose in Bdr 2 operated only just above a trickle. Bdr 2 door did not close properly.

Location was excellent. Close to the city centre, eateries, parks and sight seeing. The staff were very friendly and the apartment had everything we needed and it was very clean and comfortable

It was my B-Day was so excited to see wine and chocolate waiting for me in apartment v kind