The apartment was easy to find and enter. It looked spacious and comfortable. Good wifi, bathroom and kitchen. Good neighborhood with lots of families with young children.

We expected the location to be very far away and inconvenient, but it wasn't bad. City center was reachable in 20 min by metro. Entrance by night is a little creepy as hallways are dark. Not that many stuff in the kitchen for many people. Apartment a little dusty and not everywhere that clean.

The apartment was a complete nightmare!

I booked an apartment for my parents coming to visit at the civic number 22 of Enenkelgasse. I would start saying the pictures of the apt showed on booking or on their website are far from the reality. Instead of a small, cosy and light accommodation we found out a small, dark, smelly and dirty cave. There were even locks on the walls.. And, what a nice surprise, a condom under the bed. The booking was for 20 nights so I spend 1368 € for this" beautiful" mansion. We immediately called the support number and the day after they obviously found for them a valid alternative. A "nice" gentleman on the phone agreed to help us after he saw the pictures we sent him stating that "presumably he would not offer this accommodation to his parents as well". From the company we haven't received an hint of apologies and surprise suprise... They charged us the cleaning of the new apartments as if they hadn't nothing to do with all this troubles. They assured us they will change the pictures from the website but they are still there. We really had the feeling they wanted to fool us as they saw a foreign family name. Absolutely to avoid!!!

The pictures and the apartment is so different, the apartment is so small and so dirty.

Location was excellent for the event we were attending. Also close to large supermarkets, a nice Italian Restaurant and a short walk to the U-Bahn Metro

The pictures on the site bear no relevance to the apartment we stayed in. Was expecting something fresh & modern & spacious as per the photos, but although the apartment we were allocated was acceptable. It is important that the pictures should over exaggerate the actual accommodation, this was referenced to Booking.com but we received a disappointing response

Cozy & close to the city center.

Should have been cleaner. We found dust heaps between the sofa and the drawer and some hair on the bed when we arrived.

Room was horrible

the location and cleanliness

the amenities

Dishes,soap

Not clean under the beds, little sink in the bathroom, cold floor, no oven, water gets cold during showering

The apartment was light and airy. Kitchen was small but had enough for our needs. Bed was comfortable if a little firm.

Hallways echoed at night. There was plaster falling from the walls.

Generally was good, the main entrance system will not work for everyone...Hope they rethink

The system of the main entrance, if you're using international phone service without making a call it would be very difficult to get into the main entrance, when you call Austrian number the door will be opened. ..very bad!😜😜😜😜 They should rethink

Perfect location, two steps to supermarket and metro and tram stations

The apartment can be cleaner, under the beds were more then 10 days old dust, washing machine was full of dirty towels and it will be better to have a little vacuum cleaner

The communication with the host was quick and easy. We had no issues getting into the apartment. It was clean and comfy and the location was good. The bus stop was nearby and it provides an easy way to get to the city.

The beds were not as comfortable as we would like but other than that everything was nice.

apartment was clean, location is good near Ubahn station,wifi is good and check in process is fast.

Heating should be better and few more towels should be good. Pillows should be replaced, but overall goood experience.

Appartments were dirty

The property was fine and as advertised. The WiFi is convenient. The overall experience was exactly what I needed it to be.

You need to repair the outdoor blinds for your window. They should close, but do not.