This is a heritage property and restored with modern facility. Check-in and check-out was quick and easy. You need to use your access card to use the lift while going up....but can use without if going down. The rooms are large, spacious and well stocked. The layout of the room itself was interesting. Bathroom/washroom was cleaned everyday. Linen was clean and changed everyday. Complementary water bottles (2x 1/2 liter) was replenished everyday. Coffee and tea sachet was replenished everyday. The buffet breakfast (included both western and chinese) was great and had a wide variety in terms of non-veg, veg, fresh fruit cuts, juices, coffee, milk and bakery items. You could also ask the chef to make a custom breakfast if you can speak Chinese. The staff were all very polite and helpful. The location was in midst of residential apartments and restaurants, so it was always easy to just walk and explore them.

Getting a Taxi if you are not having the Chinese Taxi app could be a cumbersome job, although the security personnel helped me everyday to catch one.

Rooms very superb and very comfortable and quiet, considering its location. Breakfast was very good with a great choice. A very well priced and acceptable hotel

It's not a criticism, but the front desk staff don't really speak much English, so you really need to check Google Translate with them. They couldn't have been more helpful, but the language was a challenge - be prepared but don't be put off - the Ultra Sassy Suites were excellent.

Good location, excellent guest service, value for money

Bed too soft

Located on the main road Friendly staff Nice seating area in the lobby Historical building Nice simple breakfast Value for money Room, toilet, toiletries, water, amenities are all OK Renting a bike in front of hotel is really really helpful to explore charming Xinhua Rd, Hua Shan Rd

Quite far from subway... around 1.5 KM

Nice Location

The room was very dark, the lighting was extremely poor in the room i stayed.

Room is big and well designed , large bathroom and sleek look , like the design , staffs are friendly. Internet is fast. Restaurant is nearby

The metro station is about 15 to 20 mins walk distance and a little far away

This has been a favourite of mine ever since I discovered this gem. I love the modern decor, room comfort, facilities and not to mention the very convenient Japanese washing toilet seat. I returned to Shanghai after 3.5 years(thanks for Covid19) and I was so pleased to find that Metropolo only got better, thankfully. I would like to mention how courteous and generous the staff were this time. Esp this lady and this gentlemen(unfortunately I can't remember the names) who were on duty on 24-25 of June. It is a perfect location, close to everything yet have this calmness and charm. Definitely i will be coming to back to my favourite place to relax in Shanghai.

to be honest it is hard to find any flaws. Air conditioning needs to be adjusted but that's not a major issue, overall it was working fine.

clean, spacious rooms. interesting design

restaurant closed in evening