Staff are super friendly, extremely welcoming, great breakfast variety, really close to Haram, walking distance or shuttle bus or shuttle Golf cart ready to drop you closer. Rooms are nice and big with tea coffee.

Just try to avoid calling at 10pm to check in, it's quite a frightening when the phone rings that loud and you are asleep 😊, but it does not ruin the positive experience at all and I understand that it's protocol.

Öncelikle check-in den check-out a kadar herşey çok güzeldi. Otel personeli çok ilgili, güler yüzlü ve yardımcı. Her konuda destek oluyorlar. Otelin genel temizliği ve odaların temizlği çok güzel. Heryer tertemizdi. Biz 6. katta kaldık ve 6. kat temizlik görevlisi arkadaşlar çok ilgili ve yardımcı idi. Bize devamlı bir ihtiyacımızın olup olmadığını sordular. Kendilerine ayrıca teşekkür ederiz. Otelin en önemli özelliklerinden biri de konumu. Konumu çok merkezi. Yürüyerek Kabe'ye 6-7 dakikada gidebiliyorsunuz. Ayrıca her 10dk da bir kalkan bir otobüs, ve devamlı hareket halinde olan bir golf arabası var. Biz hep golf arabasını tercih ettik, çünkü otelin önünden binip 1 dk içerisinde Mescid-el Haram bölgesi girişinde olabiliyorsunuz. Sonra zaten Kabe ana kapılarına giriyorsunuz. Biz 3 aile ve toplam 4 küçük çocuk ile kaldık. Kabe bölgesinde iken ihtiyaçlarımız için bile devamlı otele gidip geldik. Ulaşım çok rahattı. Tekrar gidersek mutlaka bu otelde kalacağız.

Açıkcası sevmediğimiz bir özelliği olmadı. Herşey çok güzeldi.

Emplacement tres proche personnel.au top et navette tres pratique pour rejoindre le haram

Rien

الحافلة متوفرة الغرف كبيرة وممتازة قريب من المطاعم مخدوم

تجربتي سيئة ، حجزت الفندق ليلتان قبل السفر بشهر وبلغتهم احتاج غرفتين كتصلين فبعض اكثر من 3 مرات وتم تأكيد من قبل الموظف ، عندما وصلت قال الاستقبال لا توجد غرف متصله اول ليلة كان المكيف حار كلمتهم الفجر لم يعالجون المشكلة ، اليوم الثاني تم تبديل الغرفه وكانت الليلة الثانيه مريحة وبشكل عام ممكن الفندق جيد لكن تجربتي سيئة

Het vervoer naar de moskee

Sommige personeel mogen wel wat vriendelijker zijn en stel je staat in de rij bij de balie en er springt iemand tussen dan moeten ze diegenen niet voorrang verlenen.

جودة الخدمه واحترافية طاقم العمل والاستقبال الممتاز وبكل حفاوه

Everything

Nothing

The Hotel was 5 mins walk from Haram. They had 24 hours buggy to drop us closer to haram and then you can walk from there. The Partial Haram view was also a good choice as my parents loved it. Tea Coffee was available too. Beds were comfortable. They had wide range of breakfast which was v good.

We faced 2 issues in the hotel, First one is Smoking smell in the room. Even though it says its a non smoking hotel, there was alot of smell and we were little disturbed because of that. So when we called the helpline for spray they immediately came and sprayed. So that we had to do everytime we would come back to the hotel. Second issue was in the Bathroom, the water in the sink goes down the drain very slowly because of which my father was very annoyed. Other than these 2 issues, everything else was Perfectly fine.

Clean spacious rooms Shuttle service to Haram

No ATM or money exchange facility

Great location with less than 10 mins walk to the haram. Excellent facilities and service by the staff.

Check in was so easy and I received my room immediately.

Early morning after Fajr praying time I was calling reception many times and no answer !!!!!! Next day I found insects inside my room ( Cockroach ) The ramp is very difficult for old people to reach hotel when you finch your Omrah and after every praying time. I will never stay again there.

Bed, Breakfast, Shower, Location, Buggy and shuttle bus was Excellent

Excellent check in , fast, friendly and efficient. The cart service to and fro the Haram was a boon for the tired bodies. Room facilities were perfect for the purpose of the visit, and clean

Nothing in particular

The rooms are spacious. The cleanliness standards were high as the staff was very friendly and responsive. The ground floor lobby areas are good and spacious with several amenities available. The 2nd floor restaurant is also good with several dishes served in breakfast. There was a shuttle golf service for travelling to and from the Haram area.

The carpet in the room was slightly old. Some of the bed lights/ lamps were broken. The dinner served at 2nd-floor restaurant was not worth the price and the hotel appeared to be expensive in the pricing of stuff as compared to the market/ locality.

الفندق مريح جداً وموقعه مميز ومريح المأخذ عليهم لا يضعون مستلزمات الزائر كاملة مثل شبشب وفرشاة أسنان وصابون كافي

بطء جلب ما يلزم للزائر لو طلب شيئ

جودة المكان

بعيد عن الحرم لم أتوقع المسافه والمواصلات التي تذهب الي الحرم متعبه جدا

النظافة وحسن الاستقبال والخدمة

لا شيء يذكر

الموقع والسعر، سابقاً كانت الأسعار مناسبة لكنها أخذت في الأرتفاع المبالغ مع كل الاحترام 🙏🏻

وقت تسجيل الخروج من الفندق اعتقد الساعة 2 او 3 انسب لخروج النزلاء

Good breakfast

Wasnt clean we checked in but later was cleaned Coming back to hotel is a bit uphill for 5 minutes walk

نظيف ومريح

التعامل الجيد من جميع الموظفين

golf arabaları ile hızlı ulaşım

lavabonun iki kez tıkanması

Really disappointed they moved my room without telling me and they're was a massive leak from the ceiling and into my luggage and damaged all my kids clothes that I was taking to Dubai for them absolutely ridiculous and nothing was done about it and then went to notify the manager they didn't do much about or apologies neither did they cover me for my damages. Will not EVER use Marriot for that reason.

Really disappointed they moved my room without telling me and they're was a massive leak from the ceiling and into my luggage and damaged all my kids clothes that I was taking to Dubai for them absolutely ridiculous and nothing was done about it and then went to notify the manager they didn't do much about or apologies neither did they cover me for my damages. Will not EVER use Marriot for that reason.

Every thing

Nothing

They gave us a complimentary breakfast. Location was very near to Haram and there was convenient shuttle bus and electric carts every five minutes to the Mosque. They entertained our request for early check-in also without any extra charges.

Nothing.

The Location, Staff, Breakfast all very good and great.

The Spice Market International Dinner is to be avoided at all costs!!! They use leftovers from breakfast doused in a cheesy sauce as an attempt to cover-up for their culinary crime. Be warned dinner is gore rather than gourmet!!! In addition, the Spice Market International dinner was sold with a discount of 20 SAR from 100 SAR, so we paid 80 per person. But honestly the quality of the food and the variety and type of food served was awful!!! Its not even worth 10 SAR we felt we were duped in purchasing this dinner. We tried it once and it was the last time!!! Whatever you do don't attend or pay for the dinner in the Spice Market you will regret it!!! The Egyptian "Chefs" should be ashamed with themselves, thinking we would not catch them adding cheesy sauce to breakfast leftovers, such audacity and impertinent insolence should not go unpunished!!!

Rooms very big sized and very clean. Staffs very very courteous and warm.

Nothing particular

المكان جميل وغرف نظيفة وسيارة قولف على مدار اليوم تقربك للحرم يستحق السكن خدمة الاستقبال ممتازة وخدمة الغرف من الموظف (عهد) ممتازة يشكر عليها

Tout est vraiment excellent

Le buffet

Très proche du Haram et il y a des navettes jour et nuit.