Our family stayed in this hotel for 5 nights. We liked the vast hotel territory and a grocery store there - this made comfortable our stay with a 2 y.o. child. Room is big enough and quite. There is also a small shopping mall neraby though without a supermarket. Despite of details to be corrected or improved, the personnel hospitality is outstanding, and amazing. Smile and willing to help made our stay here comfortable and pleasant.

Both hotel itself and our room are really old but it is still a 4 stars level of comfort. First time in my life I was asked for 200 000IRU returnable deposit on check in. Room cleaning has to be done better: I asked to change sheet but it was not done during the room cleaning. Laundry service takes to much time sometimes. Personnel speaks english only on reception.

price and warm staff during checkout

hospitality during check in

Taxi's were stationed on the hotel parking lot. Supermarket downstairs.

- booked a non-smoke room, we get a smoke room, bad ventilation. Whole floor smells like ashtray. - crew is friendly but very passive, example: There was a package delivered for us during our stay, but we left the hotel and they never notified us they had a package for us.

We choose to stay In This hotel because its near to the Halim AirPort

No bidet shower In the toilet.

Very comfortable bed and helpful staff in reception and housekeeping. The location was strategic for my purposes.

The pool is very small and the water is very cold as it is completely sheltered from the sun. The pool in the residences section is open to the sun and much bigger, but I was told that hotel guests could not use it.

Location next to train station

Breakfast not for foreigners

Price of cleaning cloth was rip off

Near to my friends house and have lots ot cheap Taxis (Gojek and Grab)

No sound isolation in the room door. I can hear the outsideers clearly

Breakfast is good, the check in process is efficient.

The faucet in the bathroom is very hard to turn when your hands are wet and slippery because of the soap or shampoo.

Location

Breakfast, need more smile at front office

Good location.

I asked for more toilet paper roll because my son was sick and waited for so long they didn't deliver. And there's trouble with the the door and they can't fix it.