The Franklin London - Starhotels Collezione
Hôtel à City of Westminster
Hôtel 5 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
A propos de ce hôtel
The Franklin London - Starhotels Collezione
Situé au cœur de Kensington, dans le centre de Londres, à quelques pas du Victoria and Albert Museum, l’établissement The Franklin London - Starhotels Collezione propose des hébergements élégants munis d'une connexion Wi-Fi gratuite et d'un hammam.
Équipements
Climatisation
Animaux de compagnie acceptés
Internet/Wi-Fi
Blanchisserie
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de City of Westminster
Chambres disponibles
Superior Double Room
1 Lit King Size • 20 m²
Capacité d'accueil 2
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Deluxe Room
1 Lit King Size • 24 m²
Capacité d'accueil 2
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Junior Suite
1 Lit queen-size • 30 m²
Capacité d'accueil 3
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Executive Suite “Suite Temptation”
1 Lit King Size • 33 m²
Capacité d'accueil 3
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Single Room
1 Lit simple • 15 m²
Capacité d'accueil 1
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€€€€
Avis et évaluations
8.3 / 10.0
Excellent(509 Avis)Avis vérifiés à 100 %
5.0 / 10.0
Great location. Clean.
The floors in the rooms were like a skating rink and a serious slip and fall waiting to happen. Pillows were flat. Shower a challenge to get in and out of - useless for older people or physically challenged. Shower pressure non existent. Breakfast not good - tasteless options, slow service, bread like cement.
9.0 / 10.0
Nice small luxurious hotel
Very nice staff especially Aisha in the reception 😍
Comfortable
Location
10.0 / 10.0
Everything was great
Nothing - all spot on
8.0 / 10.0
Ruhige Lage
Sehr freundliches Personal
Kleinigkeiten waren zu bemängeln wie durch die Decke tretendes Wasser der Dusche im Zimmer darüber; minibar wurde teilweise nur auf nachfragen aufgefüllt ;
9.0 / 10.0
Location , very friendly staff & the boutique f el of the hotel
Some of the furniture slightly tired but the overall condition of the room was good
9.0 / 10.0
Lovely, quiet location. Spotless and luxurious. Excellent service from superb, friendly staff. Food was faultless.
Could hear the room next door, gap at the bottom of the adjoining door, but with the bedroom door shut, wasn't a problem.
Could have done with a guide for the room comfort panel, we couldn't get the air conditioning to stop blowing.
10.0 / 10.0
Room Design,Location,staff,the garden view,Silent place.Espresso Machine🤤
Penhaligon’s
6.0 / 10.0
good location
The furniture and room switches were dated, or shonky; definitely not in line with a 5 star hotel. Room was on the fifth floor which could only be reached by a separate staircase that was smelly and creaky.
Few hidden charges at check out that weren’t clarified at time of booking.
For price point, I would stay elsewhere next time.
9.0 / 10.0
great location in South Kensington but quiet. a cosy small hotel with a moody classy design vibe. staff was very courteous and helpful. it’s lovely they upgraded us to a bigger room with a separate level lounge space.
the bathroom is small and some of the hardware is getting a bit tired so probably needs replacing.
9.0 / 10.0
The staff was superb esp the concierge Teodor
The bar closed at 11 and no designated place to smoke or vape. For a longer stay i would not choose this place.
4.0 / 10.0
the location, breakfast, the rooms are pretty and clean
the a/c in the room was broken and the outside temperature was 30C, so it was very difficult to sleep. the hotel doesn’t have a technician on site and therefore it was only possible to fix it next day.
10.0 / 10.0
The staff, most especially the concierge team and restaurant manager, were beyond exceptional.
7.0 / 10.0
Beautiful hotel in historic building, nice neighborhood near V&A museum
AC didn’t work in our room and since it was on the last floor the room was very hot. We complained and at the end on the second night we were moved to another room where AC was working but was very loud. Overall, not something I would expect in a GBP400/night hotel.
9.0 / 10.0
Central to shopping, museums, and park
Comfort of bed
Quality bathroom
Great breakfast
10.0 / 10.0
Staff is amazing! Loved the all-day menu. Beautiful bar.
9.0 / 10.0
staff were fantastic, great location
9.0 / 10.0
beautiful large Chelsea town house with gardens
staff maybe tried too hard to please but in a quite formulaic way, would benefit from asking more questions and personalising service a bit more
7.0 / 10.0
Excellent location. Comfortable bed and friendly staff.
Some TLC needed with fixtures and fittings - door handle broke off when we tried to exit our room! Also no hot water for bath on evening.
Breakfast OK but continental items arrived with hot cooked breakfast rather than before, which wasn’t ideal.
10.0 / 10.0
All the little touches! From arriving to leaving this hotel they think of all the little things!
Attention to detail is second to non!
It would be nice if there was an outdoor area but recognise this is probably out of the hotels remit......this certainly would not stop me re-booking again!
3.0 / 10.0
people and location
facilities are very poor.. air conditioners are not working well
6.0 / 10.0
location
my initial room was terrible, and while a change was made, it also was not comfortable
5.0 / 10.0
the location
the dark room. dated bathroom black of area to get make up ready. lack of full length mirror. control panels for the lights that cannot be dimmed leaving the room too bright to sleep. lack of pillows.
8.0 / 10.0
The hotel ambiance , view from the window , staff attentiveness .
Room ceiling soundproofing . AC/Heater fan noise . Coffee stains on the beautiful carpet . In general the maintenance should be on a par with beautiful interior .
10.0 / 10.0
love the interiors and the staff are helpful and friendly.
nothing
9.0 / 10.0
The bathrooms
We had to wait for the breakfast for 70' which is not at all normal
FAQ
Combien coûte ce hôtel par rapport aux autres à City of Westminster ?
Le prix moyen d’une location à City of Westminster est de 199 € par nuit. Cette location est 24 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement The Franklin London - Starhotels Collezione. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location The Franklin London - Starhotels Collezione accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre The Franklin London - Starhotels Collezione?
Nous avons trouvé 9 équipements pour cette location. Cela inclut climatisation, animaux de compagnie acceptés, internet/wi-fi, blanchisserie et bain à remous ou spa.