did not accept credits eventhough the app said it was possible. ended up paying myself and not using my existing credits, if i knew this i would have booked this room through another travel agent who was 20% cheaper. and not wasted an entire day communicating with customer service without resolving my issues. also need to pay parking fee.

did not allow to cancel my booking and let me book through other travel agent although booking.com agreed

Only the TV is big enough to fulfill the inane space.

The offical check-in time is abnormally late as 3pm in comparison with others which are usually at 2pm. Tenants will be requested come with great patience because this hotel takes a lot group guests. You would be asked to wait in front of the counter for over 20 minutes because they need to arrange rooms for group guests first. Then, the staff would ask you to come back after 1 hour and half because the room hadn't been cleaned yet; even though it was nearly 3pm ...... Once you came back, you could be told that your room is under maintainance due to some mechanical issues...... Besides, the cafeteria is fulfilled with crowds as well. You will be sleeping along with the rhythm of subway and traffic.