Location was great for trips on the train to london. Staff were very helpful and polite. Room was clean and tidy(when we arrived!! , sorry about that, two 8 year olds soon made a mess. Lol!)

Although the room was made up for 4,(2 adults and 2 children) i would say that it was a slight bit too small to accomodate us all comfortably. But then we were only sleeping there and out all day so managable.

The staff were friendly and helpful. The breakfast was nice and fresh. The hotel is really close to the train station, only 2 stops to London Euston. Also really close to Harry Potter shuttle bus. The staff were helpful when I told them about the smell.

The bathroom had a horrible smell, and didn’t seem complete clean. The sink wouldn’t drain. The bathroom door was hanging of the hinges. The corridor to our room smelled a bit of vomit.

The accommodation was clean and safe for children, I travelled alone with 3 children, the staff were friendly, hotel room clean, suitable and exactly what we needed. The breakfast was good, suited both child and adult and a great way to start our day 🙏

Breakfast good, staff very helpful

Bed a little uncomfortable but not horrible

The overall experience was very good, we would happily stay here again.

Better signage to the car park from surrounding roads.

Location

Requested room on lower floor but was given one on 5th

Great location for Harry Potter and London. Good hotel.

Unfortunately loud other guests staying at hotel noisy therefore poor sleep. Not hotels fault. Costs have certainly gone up over time as we are repeat customers.

Location was good and service good

Unfortunately air con didn't work and was only hot air.

Big room. Extra bed. Breakfast included. Nice shower. And location close to train station -3 minutes away.

Strange smell in the room and couldn’t find a switch for bathroom’s ventilation (to turn it on)

The hotel is conveniently located and walking distance from a variety of amenities. The staff were friendly, helpful and understanding. The room was clean, spacious and had a fresh feeling to it. The breakfast options were great and had some unexpected things like gluten free bread, cereal and porridge so I appreciate that it met my preference in that regard.

The available parking is limited but I had no issue finding a space when I needed one.

spotlessly clean. Friendly, helpful staff.

very clean and friendly

nothing not to like

The Hotel was nicely located for us because the whole purpose of the trip was to enjoy together at the Harry Potter tour in Watford. The breakfast was a hit for our kids and the staff was extremely helpful with everything.

We booked a family room with double bed and a sofa bed. The dbl bed was very small probably about 140cm and the sofa bed max 120cm. Nothing to complain about but certainly something I would have wanted to know. The bathroom stinked, there was a strong moldy (musty) smell coming from the shower drain, not possible to have an open door to the bathroom because the whole hotel room would then stink. The AC was not working as it should, was very hot inside the room. Another thing I would like to note, the drinking glasses and mugs inside the rooms were very dirty, we had to clean them well before use. We used the stairs a lot and they were gray and dirty, probably not often cleaned. The Wifi was extremely bad.

was comfortable

tv was terrible quality

Great location for Watford junction station.

staff were very helpful and it was nice and clean

nothing

Great location and facilities. The price point was very good and breakfast was very good with plenty of nice options

The sofa bed provided was a bit uncomfortable to sleep in

Well located near direct train to London (20mins) and Harry Potter studios (free shuttle). Very helpful staff. Breakfast is simple but complete.

The beds are very small.

Comfortable rooms

Having to pay £7 to park after paying £200 for rooms

Fantastic

The weather