Nice friendly hotel for a more mature clientele

Nothing

Love the relax feeling , welcoming staff for all family . Bed was extremely comfy and the food was nice

Liked it all

breakfast is always good at the cliffs and the dinner was fine . the room neat and clean

the wall near the window had some water damage that had stained the wallpaper down one side ,probably the drainpipe that runs directly outside that wall .

The food was excellent.

We had noisy guests staying above us and I informed the manager. He moved us to a new room in the end as we could not get any sleep

The overall facilities

The evening meal costing £25 each was poor The beds were soft and therefore not comfortable There was insufficiant parking

We loved the leisure facilities and the food was always fantastic. Great location the only thing that let it down was the rooms they badly need freshened up. Our first room was awful so small and run down but the second room was much better

entertainment and pool was lovely

room was very dated, mould above head on the walls, tiles broken on the bathroom

Pool area good for kids. Breakfast really nice. Staff very polite. Good facilities for kids. Games room great for older kids and clubs for younger ones.

Felt kids entertainment at night was just a bit too late. We're going to eat in restaurant one night, but reception staff and staff in bar area both couldn't tell us price for children. Was told we had to wait till restaurant staff came in at 6pm to find out prices. Ended up eating out. A bigger selection of beers. Roof Tiles in pool area need sorting. Although these are small negatives, I would definitely stay here again and recommend it to others.

Amazing staff, very clean rooms and public areas. fabulous food and great choice. Waiting on staff were outstanding. Nothing was too much. Kids loved the disco, kids club and swimming. We were not in a modern room but seen most rooms are being done up. Hopefully all will be done soon.

Bed was very uncomfortable, was like sleeping on the base board. Springs had gone. Kids running around the whole hotel bar area, room corridors, dining room playing in the lifts.! The parents in the bar drinking and not giving a sh!t.... Security didn't say a thing. Children could attend kids club and leave to go back to their grown ups at anytime, however.... The main door to the hotel were easy to access and children could leave/escape/be taken! At any time. Big safeguarding issues for me!

The restaurant staff were amazing and really attentive. Rooms were clean and well laid out.

Very little to complain about, we only had 2 towels for 3 days and 2 people and there was no iron in the room; however, after speaking with reception these things were rectified quickly. There was also no menu to the puddings which I found odd. It would have been handy to know what each cake/dessert was before trying it.

All good

it was our first time coming to the cliffs hotel really liked everything about it it had kids entertainment on and then something for the adults I will be definitely be bringing my daughter next time she will love it

the only downside was the jacuzzi wasn’t working and that’s the reason we came to the hotel has it was our 10 year anniversary and I was looking forward to the jacuzzi I know these things can’t be helped

Kids club entertainment food pool

Bunk beds for a 3yr old and a 5 yr old

All

amazing food friendly staff good entertainment

rooms a bit tired

Great hotel for the price we paid. Great breakfast.

The hotel is in need some decoration has it is becoming a little shabby in places.

Been before, food was excellent,staff friendly

Draughty window with gale force winds

It was warm and clean. Nothing was too much trouble. The main menu was fantastic all the food was great. Got the car on the carpark but was blocked in with other cars,the guy that moved the cars was brilliant, we were out in no time at all.

It's not a adult's only so I find children running around till 12AM abit sad The entertainment had to cope with children too . Great for a family hotel