Nice room with amazing views of the river and city from the 16th floor. Nice bathroom amenities too and staff at breakfast were quick and attentive.

The breakfast options are somewhat limited but not bad. Its not mega central but around 4 stops to Shibuya and the metro is around a 5 min walk so not a big issue.

We stayed at the 9th floor and the room was a bit small, but the view made up for the size. The rooms were cleaned daily and staff, although did not speak English well, was very polite and helpful. There was a metro station and a convenience store within a 5 minute walk.

The room was a bit small and we did not get a view overlooking the Tokyo Imperial Palace, however the view was nice regardless, especially at night. Check-out time of 10:00 was a bit early, would have wished for 11:00 check-out time. We tried the breakfast once and we missed the early Japanese style breakfast (obviously that is our fault) so instead we got continental breakfast which was not too good for the price in my opinion.

The rooms faced the Imperial Palace and I enjoyed a relaxed atmosphere that did not feel like the city centre.

The hotel is very nice, and plenty of cafe and restaurants onsite. There is also vending machines on each level, and many great cafe nearby as well. It is a business area so it is quiet and far from tourists and traffic noise.

Quiet and central location

view from the Window and rich breakfast served by waitresses

The fantastic view (from 9th floor) of the Imperial Palace moat, the lovely room AND the fluffy bath towels! Very clean and generous with bathroom supplies.

No complaints, but is there a reason some hotels no longer do bottled water?

great view, clean room, location close to Imperial palace, big parking, tasty breakfast (Japanese or continental)

The hotel had fabulous views overlooking the Imperial Palace gardens - best view we had in Japan! We crossed the road and had a lovely walking path that went all the way around the gardens that eventually gets you to Tokyo Station. Our deluxe twin room was fabulous! It was almost like a suite - a sitting area and sleeping area. There were a few restaurants within walking distance and the station was a 5 minute walk away. Breakfast that was included in the price was also excellent. The reception staff were very friendly and helped us to book lunch at a tempura restaurant in the Maranouchi Building - it was just what we wanted! Thank-you!

It wasn't located in a busy, bustly area, which was fine for us, but might not suit others.

central to everything and subways

no English Channel

Near transportation station, got a really nice view from my room. Pretty spacious room, comfortable and clean, good amenities. The restaurant also has a very nice view, giving nice experience during breakfast.

very small room but very clean and good facilities in bathroom

Confortable and clean room with a great view.. Running water doesn’t have any smell. Breakfast is nice.

Nothing particular

Located near Nippon Budokan

Clean spacious , beautiful view on the Imperial palace

Bar closed early , lobby is small