The hotel is in a great location which is convenient for most of the tourist spots on Miyajima. A short walk from the ferry terminal and views over the famous Tori gate. The room was comfortable, well appointed and clean with a decent bathroom. We had a large tatami area with a low table and chairs but didn't really use it but it did mean that the room was spacious. Clientele largely Japanese. 500 yen voucher for the gift shop was a nice touch. The outside hot spring bath was lovely but busy. Collection by the shuttle bus from the ferry terminal was helpful, since we arrived late, but it went through the back roads so I was a bit worried that the hotel was in the middle of nowhere - I was very relieved to find that, on foot, it was only a short walk down to the town.

Sadly we were unable to eat at any of the restaurants since they were fully booked and there was no arrangement for guests arriving late to be able to order any food. Most of the restaurants in Miyajima close early and therefore we had to rush down to the Lawson convenience store to get food. Not ideal for a four star hotel.

The location, the wonderful staff, the food, the onsen

We were not able to call the hotel from the ferry or the ferry port and we had to hire a pedicab for my husband

Miyajima Grand Hotel Arimoto is the most beautiful hotel. The staff are very helpful and friendly. The meal was outstanding. The location is ideal. We would highly recommend!

Location, beautiful landscaping, food, well prepared. Walking distance to main sites.

No heat. We were there last week in April. Unfortunately, it was rainy and in low 50's. Very uncomfortable.

wonderful room with very nice onsen which they swapped the Male & Female everyday. The dinner & breakfast was very enjoyable & good

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Excellent location - just a short walk away from Itsukushima shrine and Torii gate There are walking tours provided (although only in Japanese)

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amazing big room with tatami living area, great shower and bath, onsen. snacks available in the souvenir shop. Great location for the shrine - 3 minute walk which is ideal to get the high tide picture late at night

not somewhere for meeting travellers but it is a hotel

The rooms were beautiful and spacious. Traditional Japanese living area with comfortable beds

We couldn’t get in for breakfast and dinner even though we had contacted the Property prior to arrival. Unlucky this time

The hotel is beautiful and very well located! The onsen was impeccable! Helpful staff!

The only thing we didn't like is that we didn't have a chance to have breakfast at the hotel because they were already fully booked by the time we checked in. The hotel could advise guests to book in advance, especially since there are few options in town running early in the morning.

Near to the Shrine and the Ropeway bus stop is also just round the corner.

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really relaxing. a point of excellence within a wonderfull isle

We loved the traditional Japanese room with robes included so you can enjoy the onsen comfortably. The package included breakfast and dinner which were traditional Japanese foods, It was lovely to try everything!

Floor beds are a little uncomfortable but are fine for one night stay

In the Rooms you have a choice of either a western bed or a Japanese bed that you can make. I chose to take a nap in the western one and then I made the other on the tatami floor for the rest of the stay. The man’s onsen has 3 baths going up from the hottest on top to the mild that is inside at the bottom.

I forgot to make a reservation for dinner. The staff told me about other places to eat 2 mins away or right around the corner.

Wonderful friendly staff, excellent meals and the perfect location on Miyajima Island, close to all of the sightseeing spots.

Very luxurious room, complete with a tatami space for relaxing, watch TV, drink some tea (cups, saucers and tea bags provided). Great facilities, including both indoor and outdoor public onsen, free short guided tours in the evening or early morning, and even free bus trips to/from the harbour if you're carrying large luggage. There is a restaurant for dining (breakfast and dinner options) but I didn't use as I did not pre-book in advance.

The staff were more than helpful everything you needed on the door step highly recommended

You could not find any faults

spacious room with tatami area

- Beautiful, spacious room with tatami sitting area and views of the nearby mountains - Attentive and helpful staff - Well-stocked souvenir store downstairs

staff were superb. special mention to hamaoto-san who helped me during all my meals. Otsukaresama deshita

The room is very spacious and we love our bed and tatami area. The food is amazing!!! and they even have a special menu for my son.

The hotel is very well located to have a relaxed stay in Miyajima. The room was comfortable and very clean. The staff was very helpful and attentive. I did not have any meal there so I have no opinion about their food options. The free shuttle bus to the ferry is very convenient.

I have nothing to complain about.