Ambience and food

Awesome property ! calm quiet peaceful stay ! We stayed in log hit the view is excellent and nice place to rewind . staff is warm and helpful, we were offered extra baby cot which was really good . Bed , room seating , bathroom is excellent. if you are stuck in busy office life and want to relax somewhere in lap of nature then this is the place !

property is designed for travellers to relax still believe for young ones they can think of some activities Food was ok

Wel

Beautiful, clean pool; wonderful natural setting.

Ate here exclusively for our stay and left with food poisoning; said mountain view from room, but this was obscured by trees.

I have been to various Serai properties in Karnataka and this one is one of the nicest Serai properties. Tucked away right next to Bandipur Tiger Reserve, it is an excellent wilderness getaway. The rooms are high quality - especially loghuts have the African tent safari feels and courtyard rooms are also nice. The property has all amenities including foosball, billiards/pool, ..the staff is amazing - very courteous and great service. We went in Dec 2021 where breakfast was included in the room fare but rest of the food was ala carte. Breakfast has an excellent spread with everything including idlis/dosa/continental breakfast, puri bhaji, etc...The food from the menu is slightly pricey (depending on your appetite and taste but it is easy to spend 1000INR per person per meal) but it is really delicious. There is not much to do here other than nature walk that they do in the evenings and game drives (this is on extra charges).

Most rooms maximum allow 3 people; they just have 1 room called superior courtyard that fits in 4 people due to an extra room. This means a family of 4 with 2 teens have to book 2 rooms unless they get the superior courtyard which is just 1 room. I understand why they restrict to 3 but if they can make an allowance for 4 for family with 2 teens who want to share a room; there is space to put two small rollaway beds in most room types including residence, loghut and courtyard. Let the family have the choice instead of forcing them to book two rooms.

Nature walk by Mr Imran was simply super outstanding... the thought of my Basvanna to make Jain sambar pro actively was baffling and the manager Nicksons understanding was unimaginable

The spa needed to be better, infrastructure-wise and also the male masseuse was not upto the mark...

The variety and quality was good and staff courteous.

The breakfast spread was great. The staff were always attentive. The view from the restaurant is splendid ! We had a fab time at the resort. The nature walk with Mr. Imran, which we took up thanks to the enthusiasm of our little one...is a must do ! Amazing that a part of the property is actually part of the real forest. Walking around n learning about nature was an experience we will cherish !

Nothing to complain about !

location and staff

choice of food was limited and menu not updated many items where there but not mentioned in the menu