The proposed excellent breakfast buffet was not available, instead we got a noodlesoup at a local restaurant next door.

The bed has to be the most comfortable and warm place on the planet. Extremely cosy. The shower is the hottest I have experienced in North Vietnam and the pressure was amazing and it didn't go cold after 5 minutes. The only member of staff I met was polite and helpful. We found it difficult to communicate due to language barriers but he very respectful throughout. The room was immaculate.

The breakfast. A 40,000 VND voucher to be used at a pho restaurant next door. Could afford either a bowl of pho or a coffee but not both. This is not breakfast included as advertised. The minibar. This consisted of two 250ml bottles of water which we drank and then were asked to pay for at 20,000 VND per bottle. Come on. This is a luxury hotel where a room costs over 1 million VND per night.