Tudo era ótimo

Nada

Location, service, comfort and staff are wonderful and very helpful.

None

Konumunu

Hiçbir konuda yardımcı olmuyorlar. Rezervasyonumu kendi isteklerine göre reddedip tam 2 katı cash ödeme yaptırdılar. Oraya kadar gittiğimiz için mecbur kaldık çok kötüydü

ロケーション、部屋が広く快適、バスタブがあることなど。

レセプションの照明がなんとなく暗く、雰囲気も５つ星の割には高級感がない、暗い。エントランス付近のインテリアの趣味も悪いと思います。スタッフが少ないのか、部屋に氷を持ってきてくださいと頼んだのですが、かなり時間がかかり、再度、連絡してやっときました。ポーターさんが融通が効かず、友人がタクシーを停めて私が出てくるのを待っていてくれた際に、「タクシーをホテルの前に停めないでください」と厳しい口調で何度も言われたそうです。

직원 프로의식이 좋았습니다.라운지 직원의 호텔리어로 최고 였습니다

요즘 대한민국에 모든호텔이 샤워실의 물때가 눈에들어오는점.예전에는 호텔 청소 2분이 하실때는 물때가 없었는데.요즘은 한분이 하셔서 청소 사간이부족 간부들이 호텔의 가본을 생각안할때생기는현상.호텔의기본.1.청결함과 깨끗한 룸과편안함2.작원의 프로의식.이두가지만 충족되면 손님은 매우만족함.요즘한국은 음식과 뷰에만 신경씀

早餐選擇多，非常滿意。位置十分方便，近地鐵站和商場。

ずっと泊まってみたかったホテルで、サービスも良かったです。 プールもあったことを忘れていましたが水着はレンタルがあるので思い立ったら直ぐ入れます！ 景色も良い場所だったため大変満足しました。

バーは毎日営業しててほしかったです‪( ; ᴗ ; )‬

広蔵市場まで徒歩圏内で東大門も目の前でロケーションがよかった。スタッフの対応もよかった。

ない

駅がすぐ側で東大門の景色が目の前ですロケーションがよかったです。

前回宿泊したソウルのホテルはスリッパや部屋着があったので、確認せずに伺ってしまったのも悪かったですが困ってしまいました。 レセプションが列になっておらず 並んでいるつもりでもどんどん横から入ってくる方々がいて待ち時間がかなりありました。ポールなど立てて列が分かるようにした方が良いと思います。

Location is perfect

Air con noise is so loud. I can't sleep well. Also the smell of leather finish, I am not sure how it is so strong in the room. Overall experience in the hotel room was not that good.

Breakfast was fantastic, with a huge variety of choices. And the warm food was of very high quality.

Having to leave the room key to borrow an umbrella made me think that the hotel doesn't trust its guests.

The staff are all very helpful especially the concierge.

Everything is very good except I got the room at the end of the hallway when I specifically made a request during booking asking for a room near elevator

Positive / Advantages : - Big & Nice Pool - Very good location - Abundance of Amenities - Excellent Service - Professional and Nice Staff

Negative / Disadvantages : - Nothing, everything was perfect

Nothing, everything was nice.

Staff amazing, facilities great, location amazing , services great!

The carpet didn't look clean.

Everything was good specially the breakfast

I didnt like the bed it wasn’t comfortable at all

Very comfortable and ease of communicating in English. Indoor pool was very useful when it rained the entire day.

Slight feedback, the shower head holder was loose and we had to hold it during entire stay. the door which leads to the train station was closed quite early and we hadn’t been able to use it in the evening.

The reception staff were super supportive. Kate, The lady ar The reception was excepcional. I felt super comfortable in this hotel.

cleanliness hospitality location

room tv not working couldn’t call room service from the room phone

Excellent buffet breakfast to suit all tastes. Good executive lounge. Excellent views. Excellent location. Apart from all the places to see in Dongdaemun itself, the train station is accessible via the hotel elevator. Super helpful and friendly staff. Maintaining a 5 star hotel in Seoul would be pretty hard work. JW Marriott does a pretty good job of it.

Minor problems with bathroom fittings (loose shower head and door not sealing). Lack of a power point on one side of the bed.

Great Breakfast. Great Location & Nice Executive lounge

The beds were very good. 2 good sized double beds. Soft but very good support. I don’t feel it when my partner turns in the middle of the night.

Furniture is a bit old. House keeping could do better.