The hotel was used as our base to explore area and booking was on recommendation of friends who stay regularly for business. Overall an enjoyable experience and will be returning to hotel in future. The museum is dated by western standards but if you are happy to read information boards etc is informative and as you are guided around much of the cultural heritage is explained. The walk up the hill is great fun and if your trip provides time has potential for some wonderful sunset images over countryside. Staff friendly and guide very knowledgeable. Food is strongly African as primary menu so nice to get away from the international baseline but does have the burger's and chips etc. should you need. The pot of African tea drank in garden was delightful. Spa treatments very professional and did as couple which made a relaxing experience. Evening entertainment was interesting but maybe a little loud as stopped conversation over meal.

The swimming pool water was full of visible dirt etc such that I did not use as rather unpleasant. This was a shame as the weather was ideal for a swim. The pool needs daily cleaning and the pump plus filter system operated. I was without children but the play area is rusted and dangerous by western standards.

Good service, Great breakfast

The sliding aluminium mosquito nets were broken

The hike i did the morning with guide Godwin was awesome.

The rooms( cabanas ) we booked were given to other guests even though that is what we had paid for. The room change wasnt agreed upon, and turned a potential good stay into a negative one

Staff are really friendly, breakfast is awesome(a great variety) compared to other places around, facilities well equipped with everything on the premises.

Inconsiderate next door guest who thought we shouldn't speak freely in our room.

great value; lovely staff. super pool and sauna, steam room. comfortable and quiet room

lighting in the room could be better

The Staff!

Can't fault the place

We booked 4 rooms and received a separated building with the 4 rooms facing each other. It was lovely. A totally western hotel with nice gardens. No sign for being in Uganda... It differed than the local lodges we used until that day.

There were 3 weddings on the day we stayed there. For lunch the food was served as a buffe, together with some of the wedding people, and was very good. At the evening though, the same food was served again, and it was much less tasty.

It is a beautiful place with modern facilities. The rooms were clean and comfortable . The spa and pool were worth visiting and the staff were brilliant

The Wi-Fi and Internet was very patchy. This seems to be a Universal issue in Uganda they need more investment in broadband infrastructure outside Kampala